Residential Lending Sales Manager

Atlantic Regional Federal Credit Union

$90K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years in mortgage lending or related roles
  • Proven track record in leading successful mortgage sales teams
  • Experience in sales management and pipeline oversight
  • Advanced knowledge of residential mortgage products and compliance regulations
  • Exceptional coaching and performance management abilities
  • Active NMLS registration required
  • Associate degree or specialized training/certifications in relevant areas

Responsibilities

  • Oversee mortgage production and manage sales pipeline from application to closing
  • Coach and mentor Mortgage Loan Originators for performance excellence
  • Establish and monitor sales goals and service standards for the team
  • Develop strategic initiatives to boost loan volume and profitability
  • Collaborate with underwriting and operations for enhanced efficiency
  • Maintain compliance with federal and state lending regulations
  • Build and nurture relationships with external partners and community organizations

Benefits

  • Focus on leadership development and team coaching
  • Opportunities for strategic initiative execution
  • Collaborative work environment across departments
  • Emphasis on fostering a culture of continuous improvement
  • Engagement with community and industry partners
Full Job Description
Job Type

Full-time

Description

Lead Growth. Develop Talent. Shape the Future of Home Lending.

In this role, you will oversee mortgage production, coach and develop a team of Mortgage Loan Originators, manage pipeline performance, and execute strategies that enhance member experience while achieving ambitious business goals. You'll work closely with executive leadership to strengthen our market presence, improve operational efficiency, and ensure compliance across all aspects of residential mortgage lending.

If you're a proven mortgage leader who thrives on developing high-performing teams, leveraging data to drive decisions, and creating exceptional lending experiences, we'd love to hear from you.

What You'll Do

Lead and Develop a High-Performing Team
  • Provide coaching, mentorship, and performance leadership to Mortgage Loan Originators and lending staff.
  • Establish clear expectations, sales goals, service standards, and accountability measures.
  • Conduct regular pipeline reviews, one-on-one coaching sessions, and performance discussions.
  • Recruit, onboard, develop, and retain top mortgage talent.
  • Foster a culture focused on excellence, collaboration, continuous improvement, and results.

Drive Mortgage Growth and Business Performance
  • Oversee the mortgage sales pipeline from application through closing.
  • Monitor production metrics, conversion rates, forecasts, capacity, and funding goals.
  • Develop and execute strategic initiatives that increase loan volume, market share, and profitability.
  • Establish and track key performance indicators (KPIs) to support business objectives.
  • Partner with underwriting, processing, and operations teams to improve efficiency and member outcomes.

Serve as the Mortgage Subject Matter Expert
  • Maintain expertise across conventional, FHA, VA, USDA, portfolio, and secondary market lending programs.
  • Ensure compliance with all applicable federal and state regulations, including Fair Lending, TRID, RESPA, HMDA, ECOA, and NCUA requirements.
  • Monitor audit, quality control, and compliance findings and implement corrective action when necessary.
  • Evaluate lending products, pricing strategies, technologies, and process improvements.

Build Strategic Partnerships
  • Develop relationships with Realtors, builders, referral partners, and community organizations.
  • Represent Atlantic FCU within the community and mortgage industry.
  • Collaborate across departments to deepen member relationships and grow lending opportunities.


What We're Looking For

Experience
  • 5 to 8 years of progressively responsible mortgage lending or related experience.
  • Demonstrated success leading mortgage sales teams and achieving production goals.
  • Experience with sales management, pipeline oversight, forecasting, and performance analytics.

Education
  • Associate degree or equivalent combination of specialized training, certifications, licensing, or relevant experience.

Skills & Expertise
  • Advanced knowledge of residential mortgage products and underwriting guidelines.
  • Strong understanding of mortgage compliance and regulatory requirements.
  • Exceptional leadership, coaching, and performance management skills.
  • Experience with Loan Origination Systems (LOS), CRM platforms, reporting tools, and Microsoft Office.
  • Strong analytical, communication, relationship-building, and problem-solving abilities.
  • Active NMLS registration required.


Salary Description

$90,000-$95,000

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