Huawei Canada has an immediate permanent opening for a Researcher.About the job:- Lead HCI and human-AI interaction research for next-generation intelligent products, with a focus on agentic AI, multimodal interfaces, and emerging device experiences.
- Frame ambiguous product and technology questions into clear research plans, hypotheses, study designs, success metrics, and actionable recommendations.
- Conduct mixed-method research, including contextual inquiry, interviews, diary studies, usability testing, concept validation, survey research, log/behavioral analysis, controlled experiments, heuristic evaluation, and competitive/market analysis.
- Evaluate how users understand, trust, control, recover from, and collaborate with AI systems across voice, touch, visual, gesture, and context-aware interactions.
- Partner with AI researchers, engineers, designers, and product managers to translate user insights into interaction models, product scenarios, prototypes, evaluation rubrics, and product-ready requirements.
- Design and run studies for AI quality beyond traditional usability, including intent recognition, task completion, explain ability, controllability, confidence calibration, latency tolerance, error recovery, privacy expectations, accessibility, and perceived value.
- Prototype and test new human-AI workflows, including conversational agents, copilots, proactive assistants, multimodal task delegation, cross-device handoff, and human-in-the-loop decision patterns.
- Synthesize research findings into crisp narratives, frameworks, journey maps, design principles, and prioritization guidance that influence product direction and technical roadmap decisions.
- Stay current with HCI, UX research, human-centered AI, multimodal interaction, and responsible AI practices; convert external trends into practical research questions, patents, publications, and product opportunities.
The
total target annual compensation for this position ranges from $106,000 - $156,000 depending on education, experience, and demonstrated expertise.
About the ideal candidate:- Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Psychology, Human Factors, Computer Science, Information Science, Design Research, Interaction Design, or a related field; equivalent industry experience will also be considered.
- 3+ years of applied HCI, UX research, product research, or human-AI interaction research experience for Intermediate/Researcher level; 6+ years and demonstrated research leadership for Senior level.
- Strong command of qualitative and quantitative research methods, with the judgment to choose pragmatic methods under time, product, and technical constraints.
- Experience researching AI-powered products, voice assistants, copilots, recommendation systems, multimodal interfaces, AR/VR, mobile/wearable experiences, or other complex interactive systems.
- Ability to evaluate intelligent systems where behavior is probabilistic, evolving, and context-dependent, and to define research metrics for trust, usefulness, reliability, transparency, and user control.
- Working fluency with AI/ML concepts, including LLMs, multimodal models, agentic workflows, prompt behavior, model limitations, hallucination, personalization, privacy, and evaluation tradeoffs.
- Strong storytelling and stakeholder-management skills, with the ability to communicate evidence clearly to technical and non-technical audiences and drive alignment across research, design, engineering, and product.
- Portfolio, publications, patents, or shipped product examples that demonstrate measurable impact on user experience, product strategy, interaction models, or human-centered AI systems are highly valued.
- Familiarity with accessibility, inclusive research, privacy-sensitive research practices, research ethics, and responsible AI evaluation is a strong asset.
Additional Information:All applications for this position are reviewed directly by our hiring team,
we do not use artificial intelligence tools to screen or select candidates.
