THE ROLE: Research Analyst, Community InsightsWe are looking for a Research Analyst, Community Insights. This role will partner closely with the Research & Insights team and colleagues across Britebound on internal- and external-facing research, while owning the strategy and day-to-day effectiveness of our online research communities.
What You'll Do:- Research & Data Analysis:
- Ensure data integrity through data cleaning, validation, and preparation across diverse datasets; produce topline statistics, subgroup comparisons, and multivariate analyses that address key research questions.
- Apply statistical methods such as regression analysis, clustering, significance testing, and driver analysis to uncover insights, explain variation in outcomes, and identify actionable findings.
- Translate complex findings into clear charts, captions, visualizations, dashboards, reports, briefs, and presentations that are compelling and accessible to non-technical audiences.
- Online Research Community Management :
- Manage Britebound's three distinct online research communities (teens, parents, and counselors).
- Engage with internal Britebound teams to design and conduct weekly research engagements to meet team needs. = Synthesize and deliver findings on a quick-turnaround cadence.
- Design and program research engagements based on organizational needs for teen, parent, and counselor online communities.
- Lead the launch and ongoing management of Britebound's new counselor community, including recruitment, engagement, research programming, and continuous improvement of the member experience.
- Online Community Strategy:
- Develop and steward Britebound's overarching strategy for online research communities, establishing consistent approaches to recruitment, retention, incentives, engagement, research cadence, governance, and insight sharing across audiences.
- Collaboration & Leadership:
- Help shape the Research & Insights team's research agenda and analytical approaches; build strong cross-functional relationships to identify shared research needs and advance data-driven initiatives across Britebound.
- Contribute to Research & Insights reports by activating Britebound's online communities to source relevant qualitative feedback that adds depth and context to quantitative findings.
- Propose and develop strategies for creating dashboards or other data visualizations that enable impactful use of findings from online research communities and other Britebound research projects.
About You: - 5-10 years of experience in research, polling, analytics, community-based research, or a related role, with a proven track record of completing complex analyses, working with rich datasets, and developing clear data visualizations.
- Strong quantitative and analytical skills, including experience with tools such as R, SQL, Python, STATA, SPSS, Dataiku, and/or comparable platforms; able to synthesize complex information and develop actionable insights.
- Experience building, managing, or engaging online communities, panels, or research participant networks; skilled in recruitment, retention, incentive strategy, moderation, and translating member feedback into usable insights.
- Excellent written and verbal communication skills, with the ability to turn quantitative and qualitative findings into concise, audience-appropriate stories and recommendations.
- Able to connect the big picture to execution, manage multiple workstreams and deadlines, and proactively identify opportunities to improve research quality and business impact.
- Collaborative, adaptable, resilient, results-oriented, and comfortable engaging in constructive debate and incorporating diverse perspectives. Able to build trust and credibility across levels and functions.
Salary Range: $87,700 - $115,000Britebound is committed to fair and transparent pay. In determining compensation, we consider a variety of job-related factors, including prior experience, certifications and licenses, skills and expertise, geographic location, and internal equity.
We take a total compensation approach, meaning we look beyond salary alone to support, reward, and recognize the whole individual. Depending on role eligibility, your offer may also include a bonus, 403(b) retirement plan participation, generous paid time off, and comprehensive health and life insurance benefits. As a result, final offer amounts may vary from the salary range listed in the job posting.
Join our mission-driven organization to enjoy these perks and benefits as well as investment in your growth, contributions, and future.
Why Britebound?Britebound offers a wide range of perks and benefits to Team Members, including comprehensive medical, dental, and vision healthcare plans, a retirement plan (plus match), weekly lunches, commuter benefits, and tuition reimbursement.
We also heavily prioritize a healthy work/life balance, which is why we offer all full-time Team Members generous PTO options, Summer Fridays (every Friday off between Memorial Day and Labor Day), and a company holiday break between December 25th and January 1st.
Britebound works in a Hybrid schedule (2) two days a week in our Boston HQ. We prioritize strategic thinkers, collaborators, and work/life pros who are looking to help make a difference in kid's education and career goals.
#LI-Hybrid
