Full Job Description
You will be a great fit if you can lead a team of technicians and general service staff, maintain high-quality repairs and shop efficiency, coach and mentor your team, and help uphold a positive culture while contributing hands-on as a technician.
What do we have to offer?
• Flat rate pay - get paid for the work you do, not just the time you spend!
• Monthly Foreman Commission
• Schedule that provides a work/life balance - say goodbye to late nights or weekends
• Well lit, climate controlled shops
• Free training and potential for ASE reimbursement
• Tool Reimbursement
• Christmas Club Program with Company Match
• Up-to-date tools and technology
• Health, dental, and vision insurance
• Retirement program with employer match
• Paid vacation time
• Paid sick time
• Off and paid on 7 major holidays
• Competitive pay
• Employer paid life insurance and long term disability
• Company events
• Short-term disability
• Accident insurance coverage
• Critical illness insurance coverage
• Employee Assistance Program
What are we looking for?
Lead and Manage Technicians and GS Staff
• Supervise and support all technicians and general service staff.
• Provide coaching, guidance, and mentorship while maintaining a positive shop culture.
• Set clear expectations and hold the team accountable for attendance, conduct, quality, and production goals.
• Maintain leadership boundaries: ensure accountability without covering mistakes, bypassing policies, or using work assignments as rewards or punishments.
• Protect the customer experience and company reputation by preventing avoidable errors and enforcing quality standards.
Training and Development
• Identify individual team training needs and coordinate ongoing technician training.
• Provide on-the-job training and guidance in diagnostics.
• Direct staff to engage in available learning opportunities to develop skills.
Quality, Accountability, and Production
• Enforce processes and quality standards to prevent losses.
• Audit repair orders daily to ensure complete notes, sellable/warrantable recommendations, and correct parts.
• Hold technicians accountable for attendance, conduct, quality, and production goals.
• Oversee comebacks and warranty issues, identifying mistakes and preventing repeats.
• Assist the GM with managing workflow and proactively dispatching work to meet production goals.
Leadership and Administration
• Support the GM with recruiting, interviewing, onboarding, and written reprimands.
• Conduct quarterly performance reviews and complete required leadership reading.
• Inventory and maintain shop equipment and special tools; inspect for safety and report issues to GM.
Hands-On Work
• Continue to function as a technician, ensuring that leadership responsibilities do not compromise customer service or shop quality.
Requirements
• At least 5 years of automotive experience, with leadership or supervisory experience preferred.
• Valid driver's license and clean driving record.
• Must be a team player with a professional attitude - culture is everything!
• Strong work ethic with the ability to adapt and learn.
• Own your own tools (specialty tools provided).
$35 - $42 an hour