Our Construction Equipment Group is seeking a full-time
Rental Manager for our
Orland Park, IL branch. The expected base salary for this role ranges between $80,000-$100,000 based on candidate experience. This role is responsible for the efficient & profitable operation of the branch rental department. This individual will advise and make recommendations to the Rental Director with respect to the best interest of the branch rental department whenever & wherever activities of the company are involved.
Responsibilities include, but are not limited to:
- Receive all incoming rental calls
- Vetting rental leads and working with assigned sales team members
- Quoting rentals by using our internal rate sheet both verbal and written
- New Customer Set Up
- Requesting Credit Applications
- Requesting Rental Forms
- Requesting customer's Certificate of Insurance and ensuring proper coverage
- Maintaining current COI's on file for each rental contract
- Explain & offer our RPP program
- Processing rental payments via paytrace
- Processing all first time rental payments upfront
- Create Rental / Demo Contracts / Internal Contracts
- Maintain 100% signed contracts and COI's in ERP
- Utilize SignNow
- Managing Rental Fleet
- Utilize team's folder for approvals process
- Performing equipment transfers
- Working with the Transportation Coordinator for logistics needs
- Creating and utilizing traffic forms
- Utilizing JCB Livelink for machine tracking
- Auditing equipment data for accuracy
- Requesting the linking / de-linking of attachments
- Maintaining a profitable rental model
- Requesting Rental Preparations and Rental Check-In's
- Working with the service department to ensure rental units are maintained and ready for rental
- Review all Service Work Orders billed internally to the rental department
- Review E-Inspect for damage and work collectively with the service department to determine billable customer damage
- Work with the Rental Manager to process all insurance claims
- Billing miscellaneous charges due upon rental return
- Managing Rental Receivables
- Follow company COD policy
- Review weekly provided reports for past due accounts
- Issue rental credits when necessary
- Following credit protocols via "Approvals" in teams
- Process payments via Paytrace as needed for any department
- Processing Purchase Orders
- Coding trucking invoices
- Coding re-rental invoices
- Creating manual sales invoices as needed
- Reporting
- Utilizing PowerBI
- Utilization
- Repair & Maintenance
- Freight Recovery
- Participate in weekly rental calls
- Prep for meeting topics throughout the week
- Contribute to improvements in the rental department
Qualifications:- Must be knowledgeable about the operation of a personal computer, Business system, & Microsoft Office.
- Minimum of 2 years' rental department experience.
- Possesses a clear understanding of the Rental Department and all related activities.
- Possesses excellent problem solving, administration, and management skills.
