Position Overview

Renault Winery Resort is seeking a dynamic and results-driven Senior Director of Operations to lead and optimize day-to-day operations across the resort. This leadership role is responsible for driving operational excellence, enhancing the guest experience, maximizing profitability, and fostering a culture of accountability, teamwork, and continuous improvement.

The Senior Director of Operations will serve as a key member of the executive leadership team, partnering with department leaders to ensure seamless execution of strategic initiatives, operational standards, and business objectives while maintaining Renault's reputation as a premier resort destination.

Key Responsibilities

• Provide leadership and oversight for resort operational departments.
• Drive operational efficiency, service excellence, and guest satisfaction across the property.
• Lead, mentor, and develop department leaders and management teams.
• Manage budgets, forecasting, labor planning, and operational performance metrics.
• Identify and implement process improvements to enhance productivity and profitability.
• Ensure compliance with company policies, safety regulations, and operational standards.
• Partner with executive leadership to execute strategic initiatives and support business growth.
• Monitor guest feedback and implement solutions that improve the overall guest experience.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• 10+ years of progressive operations leadership experience in hospitality, resort, hotel, or destination properties.
• 5+ years in a senior leadership role overseeing multiple operational departments.
• Strong experience with budgeting, forecasting, labor management, and operational planning.
• Proven success leading large teams and driving organizational performance.
• Exceptional leadership, communication, and problem-solving skills.

Preferred Qualifications

• Experience in resorts, hotels, event venues, or mixed-use hospitality properties.
• Strong background in multi-department operational leadership and guest experience management.

What We Offer

• Competitive salary (based on experience)
• Growth opportunities within VIVMEE Hospitality
• Collaborative and values-driven culture
• Opportunity to work in a unique, high-end event environment

Apply Today

If you are passionate about creating unforgettable moments and delivering exceptional guest experiences, we invite you to apply and become part of the VIVMEE Hospitality team at Renault Winery & Resort.

Disclaimer

"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)."