Reliability Support Engineer

SGS

$80K — $90K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hands-on LabVIEW application experience in instrument control and data collection.
  • Proficient in integrating and troubleshooting robotics and automation systems.
  • Experience conducting reliability and stress testing in mechanical and environmental contexts.
  • Analytical approach to addressing test anomalies and system failures.
  • Skilled in data analysis using Python, MATLAB, and spreadsheets.
  • Familiarity with electrical instrumentation and safety protocols.
  • Ability to interpret mechanical CAD drawings and electrical schematics.

Responsibilities

  • Set up and execute engineering test procedures and automated data collection pipelines.
  • Develop and maintain automation routines and data acquisition sequences.
  • Integrate programming for robotics and automated test stations.
  • Manage lab hardware and software configurations for optimal performance.
  • Ensure lab safety and efficiency in test environments.
  • Participate in internal testing across product development phases.
  • Prepare reports and visualizations summarizing test outcomes.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan with company match and immediate vesting.
  • Access to online training and professional development programs.
  • Paid time off and family leave to support work-life balance.
Full Job Description
Job Description

General Description: The Reliability Support Engineer position is responsible for supporting hardware and software engineering teams in building reliable, automated products. This role will oversee engineering lab operations, maintenance, and improvements while supporting electro-mechanical testing, test automation, robotics, and data acquisition

- Starting compensation is based on experience.
- No H1 Sponsorship.
- Must Already be in Mountain View, CA or willing to relocate at own cost

Primary Responsibilities/Tasks:
  • Set up, configure, and execute engineering test procedures, sensor instrumentation, and automated data collection pipelines according to technical documentation.
  • Develop, maintain, and execute automation routines and DAQ test sequences using LabVIEW and scripting languages (e.g., Python, C++).
  • Integrate, program, and maintain robotic fixtures, actuators, and automated test stations to support repeatable life-cycle and stress testing.
  • Manage hardware and software computer setups, driver installations, firmware flashing, and network configurations for lab instruments.
  • Ensure lab spaces and test cells are organized, calibrated, safe, and maintained for maximum operational efficiency.
  • Actively participate in internal testing across all phases of product development
  • Prepare clear, structured reports, dashboards, and visualizations summarizing test results, automated telemetry, and anomaly detections.
  • Author and update Standard Operating Procedures (SOPs), work instructions, and automation user manuals.


Qualifications

Work Experience Requirements:
  • Demonstrated hands-on experience developing or operating LabVIEW applications for instrument control, sensor interfacing, and automated data acquisition.
  • Experience integrating, troubleshooting, or programming robotics and automation systems (e.g., robotic arms, linear actuators, PLCs, motor drivers, automated pick-and-place fixtures).
  • Hands-on background executing reliability, environmental, mechanical, and stress tests (thermal chambers, vibration tables, tensile/Instron testing).
  • Strong analytical mindset capable of deep-diving into unexpected test anomalies, system crashes, or sensor drift rather than purely executing repetitive routines.
  • Proficiency in analyzing and summarizing large datasets using Python, MATLAB, spreadsheets, and presentation decks.
  • Solid understanding of electrical/electronic instrumentation: oscilloscopes, DMMs, strain gauges, accelerometers, power supplies, and thermocouples.
  • Ability to read and interpret mechanical CAD drawings, electrical schematics, and software architecture flowcharts.
  • Responsible management of lab safety, equipment interlocks, fixture mounting, and ESD safe handling.

Education Requirements: Bachelor of Science in related engineering major (ME, EE, CE, etc.)

The Ideal Candidate. At ArcLight Wireless, our strength comes from a diverse group of talented, creative, and ambitious professionals. An exceptional candidate will have experience in supporting hardware and software engineering teams in building reliable, automated products. This role will oversee engineering lab operations, maintenance, and improvements while supporting electro-mechanical testing, test automation, robotics, and data acquisition

Additional Information

Compensation

The expected salary for this position is $80,000 to $90,000. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.
  • Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
  • Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
  • Happiness:
    • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
    • Work-Life Balance: Paid-time off and family leave

In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.

Position anticipated to close September 28, 2026.

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