Customers Bank

Relationship Manager - VP or SVP level

Customers Bank$175K — $225K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Strong network within the Southeast venture ecosystem
  • Proven ability to build relationships with founders, CFOs, and venture capitalists
  • Commercial mindset with experience in sourcing and closing banking opportunities
  • Experience underwriting high-growth pre-profitable businesses
  • 5-7 years of venture banking experience for VP; 8-10 years for SVP
  • Comfortable advising on venture lending and credit solutions
  • Proficiency in Microsoft Suite and familiarity with AI and automation tools

Responsibilities

  • Originate and develop banking relationships with venture-backed clients
  • Deepen and retain existing client relationships within the portfolio
  • Act as a trusted financial partner to founders and investors
  • Provide market insights and leverage professional network for client service
  • Structure and present debt opportunities to clients
  • Utilize a consultative approach to build long-term client partnerships

Benefits

  • Opportunity to work in a dynamic and high-growth environment
  • Engagement with leading venture-backed technology companies
  • Access to a strong professional network in the Southeast tech market
  • Support in professional development and advancement within the banking team
Full Job Description
Salary range: An annual salary range of $175k - $225k is what we expect to pay for this position, based on overall skills and experience.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

What You'll Do:

We are seeking a highly motivated Relationship Manager at a Vice President or Senior Vice President level to join our Venture Banking team on the East Coast, focused exclusively on the Southeast technology market. In this role, you will originate debt and banking relationships with venture-backed companies while also helping deepen and retain key client relationships across the existing portfolio.

As a Relationship Manager, you will serve as a trusted financial partner to founders, executive teams, and venture capital investors-bringing market insight, a strong professional network, and a consultative approach to building lasting client relationships.

What Do You Need?
  • You bring a strong network across the Southeast venture ecosystem and know how to build trusted relationships with founders, CFOs, and venture capital firms.
  • You have a commercial, business-development mindset and can independently source, structure, and close banking and debt opportunities with VC-backed technology companies.
  • You are comfortable underwriting and advising high-growth, often pre-profitable businesses, and bring sound judgment around venture lending and credit solutions.
  • You take a consultative, relationship-first approach and are energized by becoming a long-term strategic partner to your clients.
  • For the VP level, you typically bring 5-7 years of relevant venture banking or related experience; for the SVP level, 8-10 years.


Technology Skills:
  • Ability to work with the Microsoft Suite and learn/work with other Customers Bank's applications.
  • Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement.

About Customers Bank

Customers Bank is a full-service bank that provides a range of financial products and services to individuals, businesses, and institutions. The bank offers checking and savings accounts, loans, mortgages, credit cards, and wealth management services, among others. Customers Bank operates through a network of branches and ATMs in several states, including Pennsylvania, New York, New Jersey, Rhode Island, Massachusetts, New Hampshire, and Illinois. The bank is known for its innovative digital banking solutions, such as its mobile app and online banking platform, which allow customers to manage their accounts and transactions from anywhere, anytime.
Learn more about Customers Bank
Size
1,200 employees
Industry

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