The RoleLocal Infusion is seeking an experienced and detail-oriented revenue cycle professional to own reimbursement performance across the organization - identifying and resolving denials, billing operations, underpayments, and payer variances, and driving timely, accurate claim resolution. If you have a strong background in billing, denial management, collections, and a comprehensive understanding of infusion revenue cycle, this role offers the opportunity to shape reimbursement strategy for a rapidly growing organization.
Responsibilities:- Manage the collections process for payer balances, setting targets for days sales outstanding (DSO) and aged AR
- Identify root causes of denials and underpayments; implement process improvements to reduce recurring issues
- Oversee end-to-end billing operations, including charge capture, claims submission, and denial management
- Monitor key performance indicators (clean claim rate, denial rate, collection rate, AR aging) and report trends to leadership
- Supervise, train, and develop billing/collections staff; set individual and team performance goals
- Ensure compliance with payer contracts, coding guidelines, and applicable regulations (e.g., HIPAA, CMS rules)
- Prepare monthly reporting and forecasts for revenue cycle performance
- Lead audits and quality control related to billing practices
- Report to the Director of Revenue Cycle
Requirements:- Bachelor's degree preferred
- Minimum of five (5) years of collections, billing, and/or cash posting experience in the specialty infusion or oncology healthcare setting
- Strong knowledge of payer requirements, claims processes, and denial management
- Experience with billing/EHR systems and clearinghouses and strong analytical skills
- Excellent leadership, communication, and problem-solving skills
The Local Infusion WayLocal Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies.
As part of our team, full-time employees get:
- Medical, dental, and vision insurance through our employer plan
- Short and long-term disability coverage
- 401(k) - as an early-stage startup, and we match!
- 15 Days PTO - and we want you to take it!
- Competitive paid parental leave and flexible return to work policy.
- We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.
