Advocate Health Care

Registered Nurse (RN) Patient Logistics - Transfer Center

Advocate Health Care$79K — $118K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's Degree in Nursing (ADN) required; BSN preferred.
  • Active Registered Nurse (RN) license in relevant state needed.
  • Minimum 3 years of nursing experience required.
  • Strong verbal and written communication skills essential.
  • Proficiency in electronic medical records and telehealth technology necessary.

Responsibilities

  • Facilitate safe and timely patient transfers, collaborating with healthcare staff.
  • Perform clinical assessments to determine levels of care for patients.
  • Act as a liaison for communication between different medical facilities.
  • Collaborate with interdisciplinary teams for optimal patient care outcomes.
  • Document transfer activities in EMR and produce monthly reports.
  • Participate in quality improvement initiatives to enhance transfer processes.

Benefits

  • Full-time position with benefits eligible status.
  • 36-hour work week with night shift hours (7p-7a).
  • Weekend shifts required every 6 weeks; direct patient care involvement.
  • Involvement in quality improvement for enhanced career growth opportunities.
Full Job Description

Department:

70518 Atrium Health Mobile Medicine - Care Coordination Center

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

36

Schedule Details/Additional Information:

7p-7a.

36 hours of weekend time required per 6 weeks.

This is not a remote position.

Pay Range:

$38.20 - $57.30

Major Responsibilities

  • Patient Transfer Coordination: Facilitate safe and timely transfers of patients with emergent, urgent, or medically complex conditions; collaborate with physicians, transport staff, and other healthcare providers to ensure appropriate patient placement.

  • Clinical Assessment: Perform triage assessments to determine the appropriate level of care and subspecialty needed for transferring patients; utilize clinical knowledge to gather and review patient information, ensuring all necessary data is collected for transfer decisions.

  • Communication: Utilizing closed-loop communication act as a liaison between referring and receiving facilities, facilitating verbal communication and documentation of transfer requests; coordinate with multiple clinicians to discuss patient cases and determine the best course of action; provide exceptional customer service to patients, families, and external healthcare providers.

  • Interprofessional Collaboration: Collaborate effectively with interdisciplinary teams to deliver patient-centered care, ensuring shared decision-making, and optimal outcomes; determination of when to use the chain of escalation/resolution when appropriate.

  • Documentation: Document all transfer activities in electronic medical record (EMR) and transfer center software; prepare and review monthly reports on transfer center activities and trends.

  • Quality & Safety Improvement: Participate in quality improvement activities to enhance transfer center processes and patient outcomes; monitor and report trends related to patient transfers; participate in debriefing sessions as necessary to address adverse events;

Minimum Job Requirements 

Education 

ADN (associate’s degree in nursing) 

Certification / License 

Licensed Registered Nurse (RN) in relevant state 

Work Experience 

Minimum 3 years of nursing experience 

Knowledge / Skills / Abilities 

Strong verbal and written communication skills. Proficiency in using electronic medical records and telehealth technology. Excellent critical thinking and problem-solving skills. Ability to work efficiently under pressure and manage multiple tasks simultaneously. Strong interpersonal skills to effectively collaborate with healthcare team. Must be able and available to work on-site 

Physical Requirements and Working Conditions 

 

Preferred Job Requirements 

Education 

BSN (bachelor’s degree in nursing) 

Certification / License 

Certified Acute Care Virtual Registered Nurse (CAVRN) 

Experience 

Critical Care or Emergency department experience advantageous 

Knowledge / Skills / Abilities 

 

DISCLAIMER 

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. 

About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Founded
1976

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