OverviewPatient Care ManagerLocation: NorwoodPosition: Patient Care Manager
Position Type: Full-Time
Remote/Virtual Position: No
Salary: $90,000-$100,000Schedule: M-F 8AM-5PM in OfficeOffer Based on Years of Experience
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What You Need to Know The Patient Care Manager plays a critical role in supporting both patients and the caregiving team, ensuring that every person receives compassionate, high-quality home health services. By guiding and empowering clinical staff, the Patient Care Manager helps create a supportive environment where employees can grow, collaborate, and deliver their very best work, ultimately enriching the care experience for every patient.
Through thoughtful coordination of services, strong communication, and adherence to professional and regulatory standards, this leader nurtures a culture of excellence, safety, and trust. In this role, you influence quality outcomes, team success, and a meaningful difference in the lives of patients and the dedicated professionals who serve them.
Be the Best Patient Care Manager You Can Be If you meet these qualifications, we would love to meet you:
- Registered nurse with current licensure to practice nursing in the practicing state.
- Previous experience in home care setting with two years management or supervisory experience, preferred.
- Knowledge of accepted professional standards and practice, Medicare Conditions of Participation, and federal, state, and local regulatory requirements
Responsibilities: As a Patient Care Manager, you will:
- Provide clinical supervision to ensure patient care aligns with professional standards, agency policies, laws and regulatory requirements
- Coordinate, plan, and monitor patient care
- Supervise clinical personnel to ensure services are delivered appropriately and consistently
- Maintain effective communication with patients, caregivers, referral sources, and both field and office staff
- Support quality outcomes by meeting departmental goals and participating in quality improvement initiatives
- Model professionalism, service excellence, and organizational values in daily work
- Uphold compliance expectations through required training, accurate reporting, and cooperation with audits or investigations
- Maintain a safe work environment by following and promoting safety protocols
- Encourage staff development through ongoing coaching and participation in continuing education
Our benefits include: - Medical, dental and vision coverage
- Paid time off and paid holidays
- Professional development opportunities
- Company-matching 401(k)
- Flexible spending and health savings accounts
- Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
- Programs to celebrate achievements, milestones and fellow employees
- Company store credit for your first AccentCare-branded scrubs for patient-facing employees
- And more!
