Walgreens

Registered Group Manager Centralized Services Nebraska

Walgreens$100K — $120K *
Omaha, NE 68104In-Person
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Registered Pharmacist with 5+ years of experience
  • Current pharmacist licensure in multiple states or ability to obtain within 6 months
  • Experience in leading pharmacy operations and managing confidential information
  • Ability to act as Pharmacist in Charge (PIC) for facility licensing
  • Strong analytical skills to drive compliance and identify issues
  • Experience in delivering presentations to diverse audiences
  • Intermediate skills in Microsoft Excel and Word.

Responsibilities

  • Manage daily operations of Centralized Services, ensuring performance metrics are met
  • Act as Pharmacist in Charge as required, ensuring compliance in operations
  • Maintain adherence to pharmacy laws and develop Standard Operating Procedures
  • Oversee security protocols to protect patient privacy and maintain records
  • Develop and mentor staff through training, performance management, and communication
  • Review customer service protocols and resolve escalated issues effectively
  • Communicate relevant pharmacy information and serve as a subject matter expert.

Benefits

  • Opportunities for continuing education and professional development
  • Commitment to diversity and inclusive workplace practices
  • Supportive company culture with a focus on employee morale and motivation
  • Potential for leadership development through varied responsibilities
  • Possibility to drive continuous improvement initiatives.
Full Job Description
Job Description

Job Summary:

Responsible for overseeing the operation, training and development of facility team members supporting the pharmacy activities at a Centralized Services site, including registered pharmacists, technicians and support personnel, to ensure compliance with applicable pharmacy regulations and quality standards. Maintains and improves performance of department through building employee morale, motivating team members, and using constructive coaching/discipline policies of the organization.

Job Responsibilities:
  • Manages the day-to-day support and operations of the Centralized Services business units with respect to performance and metrics. Coordinates schedules to ensure appropriate coverage at all times to support business partners and serve customers.
  • Serves as the Pharmacist in Charge as required by facility. Develops and maintains professional relationships related to the Centralized Services operations to ensure compliance.
  • Responsible for ensuring compliance with federal, state, and local pharmacy laws as well as company and facility policies and procedures. Develops and maintains Pharmacy Standard Operating Procedures in accordance with state and federal laws and regulations governing the practice of pharmacy.
  • Oversees necessary security protocols to ensure protection of patient privacy in line with the company HIPAA guidelines. Responsible for maintaining all records and following the laws and regulations regarding the pharmacy practice. Reviews pharmacist licensure and pharmacy technician registration status and renewals.
  • Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes. Builds and maintains employee morale and motivation. Ensures the team is appropriately staffed with required competencies. Fosters a diverse and inclusive workplace.
  • Responsible for pharmacy related customer service activities and protocols. Reviews quality monitoring for pharmacist and technician phone interactions with patients and healthcare professionals. Helps to handle issues, escalated calls and tickets from team members as reported to ensure resolution of all issues.
  • Keeps current and communicates knowledge and relevant information to pharmacy technicians and pharmacists at all times. Responsible for reviewing training documents, standard operating procedures as they relate to pharmacy operations. Serves as a pharmacy subject matter expert for pharmacists and pharmacy technician staff.
  • Responsible for providing leadership and direction. Models the vision, mission and values of the company.
  • Facilitates continuous improvement to reach team goals.
  • Responsible for developing standards of work performance, orientation and training programs, budgets and plans.
  • Responsible for identifying new ideas and approaches. Adapts to varying circumstances to achieve business results. Responsible for analyzing work-related problems and identifying sustainable solutions.
  • Completes continuing education credits towards pharmacy licensure to maintain current status.

External Basic Qualifications

  • Registered Pharmacist with at least five years of experience as a pharmacist.
  • Current pharmacist licensure in multiple states as required by Centralized Services, or willing and able to obtain licensure in multiple states within six months of position start date, in order to serve as PIC for facility licensing across multiple states.
  • Experience developing, implementing and leading all aspects of pharmacy operations. Ability to handle confidential information with discretion and professionalism.
  • Accountable to act as PIC (Pharmacist in Charge) as needed for facility licensing. Experience evaluating information to determine compliance with standards, laws, and regulations.
  • Experience analyzing data in order to identify issues, trends, or exceptions to drive improvement of results and design solutions.
  • Experience developing and delivering presentations to various audience levels inside and outside of an organization.
  • Experience in using time management skills such as prioritizing/organizing of multiple projects with varying completion dates.
  • Willing to work various hours, any shift, including evenings and weekends.
  • Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
  • Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
  • At least 2 years of experience contributing to financial decisions in the workplace.
  • At least 2 years of direct leadership, indirect leadership and/or cross-functional team leadership.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).


Preferred Qualifications

  • Master's degree/MBA
  • Experience with a Lean Six Sigma environment.
  • Six Sigma Certification
  • Experience with project management (for example: planning, organizing, delegating, allocating, and managing resources to bring about the successful completion of specific project goals and objectives).
  • Walgreens management experience.
We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.

About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ

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