Regional VP/ManagerLocation: Hilton Head, SC
Position OverviewThe Regional Branch Leader is responsible for the overall leadership, growth, profitability, and reputation of their branch offices. This role combines strategic business management with hands-on leadership, focusing on agent recruiting and retention, sales performance, operational excellence, coaching, and market growth. The ideal candidate is a proven leader who can inspire agents, build high-performing teams, and drive business results while maintaining a strong culture of professionalism and service.
Key ResponsibilitiesBusiness Performance & Growth- Lead branch performance to meet or exceed company goals for market share, production, profitability, and growth.
- Monitor key performance indicators including recruiting, retention, gross commission income, company dollar, and essential services performance.
- Develop and execute branch business plans aligned with company objectives.
- Analyze market trends, competitive activity, and growth opportunities to strengthen the company's market position.
- Support strategic initiatives that drive long-term branch success and profitability.
Partner with mortgage, insurance, title, relocation, and other affiliated services to achieve company goals. - Leverage company technology platforms and business generation tools to drive agent productivity.
Agent Recruiting & Retention- Create and maintain a targeted recruiting strategy focused on attracting experienced and productive agents.
- Foster an engaging office culture that promotes agent success and retention.
- Conduct regular coaching, performance reviews, and retention planning.
- Support onboarding and development programs for new agents.
Leadership & Team Development- Lead, inspire, and develop branch staff and sales associates.
- Promote accountability, collaboration, and high-performance standards throughout the office.
- Deliver training, educational programs, and coaching to enhance agent productivity and professional growth.
- Delegate responsibilities effectively and provide ongoing feedback and support.
- Build future leadership capacity by identifying and developing emerging talent.
Customer Experience & Operations- Ensure exceptional service standards for clients, agents, and internal partners.
- Resolve complex business, brokerage, and customer service issues in a professional and timely manner.
- Maintain compliance with company policies, procedures, regulatory requirements, and professional ethics standards.
- Manage branch operations, facilities, and budgets to ensure efficient and effective business performance.
Qualifications- Real estate license and brokerage leadership eligibility preferred (or ability to obtain where required).
- Bachelor's degree in Business, Management, Marketing, Organizational Development, or a related field; or equivalent leadership experience.
- 3+ years of progressive leadership experience in sales, real estate, or a related service industry.
- Demonstrated success in recruiting, coaching, team development, and business growth.
- Strong financial and operational management skills.
- Excellent verbal, written, presentation, and interpersonal communication skills.
- Proven ability to build relationships, influence others, and lead through change.
- Proficiency with Microsoft Office, Google Workspace, CRM platforms, and business productivity tools.
What Success Looks Like- Consistent year-over-year growth in branch production and market share.
- Strong agent recruiting and retention results.
- Achievement of branch and essential services goals.
- High levels of agent, client, and employee satisfaction.
- A culture of accountability, collaboration, and professional excellence.
BenefitsCompetitive compensation package, medical, dental, vision, 401(k), Vacation/PTO, holidays, and professional development opportunities.
HowardHanna.com
