Who Can Apply?:

Internal (DCC Employees Only)

Salary Range:

$137,013 - $178,118

Employment status:

Continuing

Term Length:

Security Level:

Secret

Language Requirement:

English Essential

Closing Date:

07/10/2026

Country:

Canada

Employee Referral Program Level:

N/A

Position Reporting To - Title:

Regional Director, Western

*The successful candidate is expected to work in the Edmonton Regional Office five days per week; however, hybrid or remote work arrangements may be considered.*

The Regional Service Line Leader, Contract Management, reports to the Regional Director and is accountable to the National Director, Contract Management. The incumbent is accountable for the successful delivery of contract management services in the region, overseeing contract management, construction technical services and service line initiatives and activities. The incumbent leads service delivery to achieve regional service line key performance indicators and provides input and support to the National Director, Contract Management to advance national initiatives and the development of service line policies and procedures. The Regional Service Line Leader oversees and provides contract management authority for select construction, professional services, facilities maintenance, energy performance, maintenance services and public-private partnership (P3) contracts. The incumbent oversees often complex services in the areas of commissioning, operational health and safety and industrial security. The Regional Service Line Leader contributes to regional operations and national service line initiatives and provides input to regional budgets to align with planned activities. The incumbent is responsible for and reports on risk management within the regional service line. The incumbent may lead a small team and manage the human resources responsibilities for the team. In addition, the incumbent influences and supports relationships with Client-Partners, industry and stakeholders. The incumbent develops creative solutions and ensures the service line supports collaboration, and quality and timeliness of deliverables.

KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary

• Lead and oversee delivery of contract management services for the regional program (e.g. change management, claims management and resolution, risk management, operational safety, industrial security, financial and schedule management)
• Recommend contract management activities to the National Director for approval, as required by delegated authority and risk
• Support dispute resolution, litigation and communications with sureties and insurers related to problem contracts
• Oversee technical services, including commissioning, operational health and safety and industrial security
• Lead and oversee the quality management system for contract management and construction technical services on select contracts
• Deliver service line training and develop and manage the regional service line training budget
• Implement service delivery standards and quality verifications to assess compliance with service line quality system, and report to the regional and national directors
• Prepare presentations for internal, Client-Partner and industry events
• Communicate with senior Client-Partners, providing strategic advice and guidance
• Provides guidance to site teams on contract management services
• Ensure dissemination and understanding of service line communications within the region, and establish regional communications with external associations
• Support business unit communications with local industry associations, and communication with the Client-Partners about technical issues and services
• Provide input to budgeting and planning activities to support national and regional service line initiatives
• Communicate, monitor and achieve regional service line key performance indicators
• Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders
• Ensure quality standards are met, in line with service line, corporate and Client-Partner expectations
• Support human resources functions (e.g. coach, supervise, provide input to mentor, plan and allocate resources, manage performance)

Other

• Conduct regional quality verifications to assess compliance with Contract Management Policies and processes
• Assist business units with needs assessment and resource planning within the region, as requested
• Evaluate technical capabilities of candidates during recruitment
• Develop annual regional service line initiatives
• Other duties as assigned

SKILLS
General and Specific Knowledge

• Best practices, methods, trends and legislation in construction, architecture and engineering
• Federal procurement requirements
• Project delivery methods for construction
• Project, contract and risk management principles
• Health and safety management
• Policy on Government Security

Formal Education and/or Certification(s) and Experience

• Minimum: university degree in engineering, architecture or related field with eight years' relevant experience, or the equivalent
• Preferred: minimum requirements with professional designation or Gold Seal Certification

Abilities

• Use applicable computer software and operating systems
• Write proposals, technical texts and reports
• Resolve complex problems with multiple stakeholders
• Apply project, contract and risk management techniques
• Demonstrate business acumen, leadership and human resources management skills

DEVELOPMENT AND LEADERSHIP

• Lead and develop direct reports
• Lead project teams within the region and collaborate with others nationally
• Provide functional direction and advice to employees and Client-Partners

WORKING CONDITIONS

• Typical office environment with routine travel
• Some work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment

Check out your benefits
Working with us offers excellent opportunities for growth and advancement-and entitles you to one of the job market's best benefits packages valued at between 25 and 30% of your salary.

Your package includes:

Health and Wellness

• 100% employer-paid annual sick leave, and health and dental premiums
• $400 wellness allowance to help cover expenses such as a gym membership
• $2,500 for mental health services on top of regular $2,500 paramedical coverage
• Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans

Home and Family

• Life, accidental-death, and short-term disability insurance
• Enhanced inConfidence employee and family assistance program
• Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
• Flexible workplace options, including $400 allowance every two years, to support working from home

Leave and Retirement

• Public-service pension
• Comprehensive vacation and other paid-leave plans, along with enhanced travel benefits coverage

To begin a career with Defence Construction Canada (DCC), you must be a Canadian Citizen or a permanent resident of Canada. As a condition of employment with DCC, a minimum reliability security status clearance is required and some roles may require secret security status clearance.

DCC is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information. The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening.

The appropriate security clearance is a condition of employment and it is the candidate's or employee's responsibility to ensure, they are able to obtain and maintain their required security level clearance to begin or continue their employment with DCC. Failure to obtain or maintain, the appropriate level of security clearance means either the candidate or employee will not receive a job offer, the conditional offer will be rendered null and void or their employment will be terminated with cause. A thorough security clearance process will be applied to all candidates or employees considered for an appointment; this process includes inquiries, verifications and assessments regarding matters such as, but not limited to:

• criminal record checks
• reference checks
• previous employment
• open source checks
• credit/financial status

DCC's Code of Business Conduct (Code) is a condition of employment. It serves to enhance public confidence in the integrity of DCC Employees and provides clarity to Employees on a number of issues, including real or perceived conflicts of interest. Before applying to this (or any) position at DCC, candidates shall familiarize themselves with the Code, because new employees are required to certify that they have read, understood, and agreed to observe the Code upon commencing work at DCC. Employees are further required to review their obligations under the Code and notify the President's Office of any changes in their circumstances at the earliest possible opportunity, and to complete the Annual Update once a year.