Job DescriptionAre you focused on process quality, continuous improvement, claims management, and training to ensure operations meet or exceed external and internal quality requirements? If you answered yes, then our Regional Quality Manager is the career opportunity for you. Together with the Regional General Manager, Vice President - Manufacturing and Vice President - Quality & Technical Service you'll develop and execute actionable plan and priorities.
As the selected RQM, you will ensure that the region is:
- Adhering to quality control plan, with specific parameters developed pursuant to customer demands
- Driving compliance with process quality assurance protocols
- Evaluating & implementing corrective actions
- Ensuring new technology is successfully implemented & embraced
- Identifying opportunities to assist customers & provide value-added services
- Partnering with corporate resource to ensure ISO procedures are being implemented & followed
Additionally, you will be
- Actively participating in trials for region; ensuring "critical-to-quality" factors are addressed prior to run
- Ensuring corrective action effectiveness & assisting plants with identifying quality improvement initiatives
- Developing & training plant quality team & technical service staff; ensuring standard work is in place for each position; identifying competency gaps & providing training or resources to correct
- Directing technical service reps - ensuring claims are handled in timely manner, appropriate corrective actions are implemented, and reps are partnering with plants to resolve problems
- Evaluating & implementing best practices across region
- Identifying opportunities for kaizen events and leading and/or overseeing effective implementation
- Identifying systemic problems in region, specifying projects related to those areas and following up to measure progress
- Reviewing claims set to be denied to ensure research is completed accurately
QualificationsWhat education, skills & experience will you need to take the regions quality to the next level?
Bachelor's Degree in Metallurgy and/or Material Sciences.
Master's in Metallurgy and/or Material Sciences Degree preferred.
7-10 years progressive quality management experience in a coil coating setting and/or an equivalent combination of education and experience.
Blackbelt strongly preferred - will be required within 24 months of assuming the position.
Professional demeanor.
Communicates well with all levels of management.
Ability to quickly learn new tasks.
Must be flexible and able to balance priorities.
Strong oral and written communication skills, strong interpersonal/negotiation skills.
Good organizational skills.
Must be willing to work in a plant environment,
Must be able to travel up to 50% with limited notice.
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