Job Summary: Our mission is to revolutionize the specialty infusion industry because patients deserve better. As the Regional Manager of Operations, you will report directly to the VP of Operations and assume a pivotal role ensuring the efficient and effective operation of the infusion centers, maintaining high standards of patient care, and overseeing business growth. This position demands strong leadership qualities, impeccable organizational problem solving skills and an understanding of insurance and clinical operations. Join us in making a difference in patient care.
Key Responsibilities:- Responsible for the day-to-day operations of multiple infusion centers and ensuring high levels of patient and referring provider satisfaction
- Hire, lead, manage and hold accountable high performing clinical and intake teams within your centers
- Manage clinical and non clinical staffing to meet the business' and patients' needs
- Ensure core processes are followed; recommend changes when appropriate
- Manage facility issues as they arises
- Manage staffing expenses
- Address patient and referring provider concerns and feedback
- Ensure a positive and collaborate work environment
Qualifications and Requirements:- Strong problem solving skills with and an ability to handle ambiguity
- Experience with patient facing roles is required, either as a manager or individual practitioner
- Knowledge of healthcare and insurance strongly preferred
- Clinical background preferred but not necessary
- Exceptional organizational skills with the ability to prioritize and multitask in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional stakeholders.
- Must be able to travel as needed within assigned territory
- Proficiency in healthcare software systems and electronic health records.
As part of our team, full-time team members get:
- Potential for performance bonuses
- Medical, dental, and vision insurance through our employer plan
- Short and long-term disability coverage, life insurance
- 401(k) - as an early stage startup, and we match!
- 15 Days PTO - and we want you to take it!
- Competitive paid parental leave and flexible return to work policy.
- We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.
We don't discriminate-Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.
Join our dynamic team and make a difference in the lives of patients by leading the successful operation of our regional infusion centers. Apply today to be considered for the role of Regional Manager of Operations.
