The Opportunity: The
Regional Practice Director (RPD) provides strategic and operational leadership across multiple practices within an assigned region, with primary support for practices in the
Reading, PA market. This role is accountable for
financial performance, operational excellence, client satisfaction, and people leadership across diverse practice environments.
The RPD serves as a
visible, hands-on leader, spending approximately
70% of time onsite with practices to coach leaders, assess performance, and drive sustainable improvements-while ensuring alignment with
Ensemble's Core Values and
O.N.E. Purpose of
Obsession, New Ideas, and Excellence.
Key ResponsibilitiesOperational & Financial Leadership
- Provide oversight for multiple practices to ensure consistent execution of operational standards, quality outcomes, and contractual performance.
- Own regional performance metrics including productivity, quality, client satisfaction, and margin.
- Partner with Practice Directors and site-level leaders to identify performance gaps, implement corrective action plans, and sustain improvements.
- Ensure compliance with all regulatory, contractual, and corporate responsibility standards.
People & Culture Leadership
- Lead, coach, and develop Practice Directors and site-level leadership teams.
- Model and reinforce The Ensemble Difference by consistently demonstrating integrity, accountability, and respect.
- Build high-performing teams by setting clear expectations, providing candid feedback, and developing future leaders.
- Champion a People First, Last + Always culture across the region.
Client & Stakeholder Partnership
- Serve as a regional ambassador to clients, ensuring trust, transparency, and responsiveness.
- Partner with internal stakeholders to align regional execution with enterprise priorities.
- Anticipate client needs and proactively identify and mitigate operational or performance risks.
Continuous Improvement & Innovation
- Drive operational innovation and best-practice sharing across supported practices.
- Challenge the status quo by identifying opportunities for process improvement and efficiency gains.
- Leverage data-driven insights to support decision-making and performance management.
- Demonstrate advanced use of AI and technology-enabled solutions to improve workflows, scalability, and outcomes.
Travel Requirement- Approximately 70% travel required to support practices across the assigned region, including Reading, PA and surrounding markets.
- Travel includes routine onsite presence to coach leaders, assess operational performance, and support client engagement.
Qualifications- Bachelor's degree required; Master's degree preferred.
- 8+ years of progressive leadership experience in healthcare operations, revenue cycle, or multi-site management.
- Demonstrated success leading multiple locations or practices with full P&L accountability.
- Proven ability to lead through influence, ambiguity, and change.
- Strong analytical, communication, and executive presence skills.
- Willingness and ability to meet extensive travel requirements.
- Demonstrated experience leveraging AI and technology to drive process, operational, and performance improvements.
This is a remote position; however, candidates must be willing and able to travel to and work onsite at
client, temporary, or corporate office locations as business needs require. This position pays between $140,000-$180,000
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
