Ideal candidate will be managing the operational functions of a commercial fire and water clean-up and restoration in Houston and AustinThis position requires someone dependable, professional, customer service oriented and has great communication skills. Experience in the commercial field is required.
Primary Responsibilities:
- Demonstrating sound knowledge in commercial restoration services such as fire, water, mold remediation and flood restoration
- Execute and oversee projects in a completed and established time frame, scheduling of jobs, resources, and manage crews.
- Experience servicing commercial properties
- Ensures productivity and coordination of all staff to meet division goals for quality, profitable operations, and client satisfaction.
- Guarantee customer's satisfaction in all areas of restoration services performed and provides exceptional Client Services to efficiently resolve all customer complaints.
- Managing Customer and client satisfaction and representing and improving brand operations
- Overseeing all aspects of safety and health requirements and daily production management.
- Overseeing status of small and large-loss jobs and communicating processes with management and ownership.
- Maintaining inventory for equipment, vehicles and facilities related maintenance.
- Ensure clear communication with entire staff, ability to manage relationships.
Position Requirements:
- Focus on personal development, team building, and leadership skills is essential.
- Attention to detail, aptitude for multitasking and calm under pressure.
- Awareness and respect for safety, using care are caution with teammates and customers.
- Strength with multitasking and handling deadlines, organizational and leadership skills.
- Ability to learn quickly and flexible with change and professional challenges.
- Xactimate experience is required.
- IICRC Certification is required.
- Must have current/valid Driver's License.
- Must be willing to travel 75%
Compensation:
- Base salary between $90,000 - $115,000
- Commission of net profit on mitigation jobs managed and completed
- Monthly vehicle allowance and fuel card
