5-7 years of experience in operations management or a related field
Proven ability to develop and motivate teams
Experience with process improvement methodologies
Familiarity with SAP and operational performance metrics
Strong business acumen and understanding of cross-departmental interactions
Responsibilities
Foster a high-performance culture through employee engagement and open communication
Guide regional operational initiatives and strategic project rollouts
Lead change management and process improvement efforts
Engage with warehouse personnel to enhance productivity and operational performance
Support execution of policies and standards for internal and external customer satisfaction
Continue to develop expertise in technology and operational methods
Benefits
Opportunities for professional growth and development
Access to leadership training programs
Inclusive and open communication environment
Engagement in company-wide strategic initiatives
Supportive coaching from senior management
Full Job Description
Essential Functions:
Develop a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent. Facilitate good discussions with employees in order to understand their professional goals and aspirations. Create an environment of open communication that fosters upward feedback and suggestions. Make well informed decisions, demonstrate initiative, exhibit autonomy and execute on organization initiatives. (Measure by Employee Engagement and Retention).
Manage regional operational initiatives, including ownership of company-wide strategic initiatives, pilots and rollouts within the region. Provide guidance and feedback to Warehouse and Sr. Management on operational initiatives. Coach, train, and develop warehouse management through informal interaction and formal written development plans in alignment with strategic initiatives.
Oversee change management and implementation of process improvement projects within their region. Review and monitor process improvement projects to ensure successful execution and sustainability.
Provide assistance to warehouse management through on-site visitation and interaction with operational personnel based on analysis of productivity and operational performance measures of individual plants.
Assist warehouse management with execution of policies, processes, and customer service standards that meet the needs of all internal and external customers. Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.
Business Acumen & Interactions - Continue to expand skill set and demonstrate expertise in the area of technology and use of SAP in order to excel in core job functional areas. Gain an understanding of the interrelations in other areas of the business and how they connect with warehouse operations. Link that understanding to improve interactions with other departments and warehouse operations. Continue to expand communication, presentation and influencing skills in order to engage other
