Regional Operations Engineer

Cyxtera

$80K — $95K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in mission critical facility design, construction, or operations; 7 years preferred.
  • Bachelor's degree in Engineering or equivalent experience.
  • PE License in Quebec required.
  • Understanding of electrical and mechanical data center systems.
  • Strong problem-solving skills in varied environments.
  • Ability to communicate complex ideas simply to diverse teams.

Responsibilities

  • Manage electrical and mechanical issues at the site level.
  • Collaborate with cross-functional teams to identify and resolve issues.
  • Ensure compliance with Mission Critical Data Center electrical and mechanical design norms.
  • Review and approve essential documentation such as MOPs and ERGs.
  • Guide vendor teams technically to resolve program challenges.
  • Support operational staff with technical assistance.
  • Participate in emergency on-call rotations to address urgent situations.

Benefits

  • Supportive team environment that promotes career development and training.
  • Involvement in large scale capital projects, enhancing professional exposure.
  • Opportunity to work on innovative engineering designs for critical facilities.
Full Job Description
Operations Engineer

The primary responsibility of the Operations Engineer is to support our data center operations teams with the day-to-day running, trouble shooting, and maintenance of all building critical infrastructure including electrical distribution, cooling, fire system, and BMS.

In addition, this person will work in conjunction with the Construction Engineering department on design, review, and coordination of large scale capital projects. The Operations Engineer shall participate with Construction Engineering in engineering design, construction, and commissioning of complex Mission Critical Facilities (New Build/ Retro-fit / EOL replacement). This will include all phases of a project life cycle, develop product and process improvements, provide consultation to others and help facilitate training and development.

Responsibilities:

  • Own and manage all site level electrical and mechanical issues
  • Identify and resolve issues with the cross-functional teams
  • Maintain all Mission Critical Data Center related electrical and mechanical system design requirements
  • Review and approve:
  • Method of Procedure (MOP) documents
  • Emergency Response Guides (ERGs)
  • Fault Isolation Guides (FIGs)
  • Cold Start Procedures
  • Change requests
  • Provide technical guidance to vendor teams in resolution of issues to support program level efforts
  • Provide technical support to operational personnel.
  • Rotating on-call schedule to handle emergency situations
  • Diagnose and rectify PUE anomalies
  • Help site personnel develop yearly budgets


Required Skills:

  • The ability to remotely work and identify issues with a diverse team.
  • General understanding of data center electrical topologies (Distributed Redundant, Block Redundant, 2N, etc.), equipment (MV switchgear and transformers, UPS, Generators, STS, etc) and operations (Redundancy/Resilience, SLAs, MOPs, etc.).
  • General understanding of data center mechanical topologies (RTU, split-unit, chillers, cooling towers, etc.) and operations.
  • The ability to exchange, engage, convey and express knowledge and ideas in a context that can be easily understood by non-technical team members.
  • The ability to assess situations in order to reach a resolution
  • The ability to multi-task and to prioritize. Shall be well-organized and use their time wisely.
  • Strong problem solving skills in diverse situations.
  • Shall exhibit teamwork in all internal/external activities and when dealing with other team members


Experience and Education:

  • Minimum of 5 years of experience in mission critical facility building design, construction, commissioning or operations, 7 years preferred
  • Bachelor's degree in Engineering or equivalent job experience
  • PE License through Quebec required.


This employer will not sponsor visas for this role

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