About the role
The Regional Operations Director will oversee the day-to-day operations of a portfolio of military housing properties and is responsible for the overall performance of an assigned military housing portfolio. This role is an intermediary between Project Directors and Facilities Management, while also coaching site operations leadership to ensure best practices are being implemented. This integral role reports to the Vice President of Military Housing and is responsible for the overall performance of an assigned military housing portfolio.

What you'll be doing

• Review and prepare monthly portfolio summaries that include financial variances and key performance indicators to drive steady profitable growth.

• Responsible for monitoring and reporting both financial and operational findings for assigned region and reporting to VP
• Identify strengths and challenges in each team to improve efficiencies and effectiveness that foster a professional culture that celebrates achievements and contributions to best practices.
• Build and develops a team of highly motivated, skilled and productive professionals to drive organizations priorities and goals
• Collaborate work with support staff and community manager to ensure all tools and reports are timely for evaluation of occupancy and revenue management tools. Evaluation with solid action plans created and monitored. Fully embracing and enforcement of all Business documents on required operations for management of all operations
• Responsible to analyze and develop sound solutions for occupancy, resident retention, lease renewals, Fair Market Rent Structures, Marketing plans and surveys and enforcing Waitlist management in accordance with business agreements.
• Responsible for monitoring site inspection and operational finding for region and collaborating with Project Directors, Senior management and government housing agents per the business documents are required.

• Partners with both military executives and the project management team to audit and improve overall operations
• Creates and Communicates a positive trend and data analysis of requested/required data for all stakeholders at all times. Liaise with all cross functional groups within the company and supporting companies for accurate and collective collaboration.

• Other duties as assigned.

Typical Physical Demands: Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies from 50 lbs. to 75 lbs.

Typical Work Conditions: Work is performed in a maintenance/machinery environment within a residential property. Employee frequently interacts directly with other staff members, DoD partners, vendors, and residents during the workday.

Who we're looking for:

• High School Diploma or GED required.
• Associates to Bachelor's Degree in Business, Property Management, Hospitality etc preferred Project management experience is desirable.
• Minimum of 5 years in property management

• Valid Driver's license
• Strong Customer Service skills
• Solid relationship building skills
• Excellent presentation and interpersonal skills
• Strong written and verbal communication skills.
• Ability to multi-task and manage several projects and excel under tight deadlines

• Ability to travel up to 75%
• Must possess or be willing to obtain either the Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) designation within one (1) year of hire.
• Possession of a valid, state-issued driver's license and safe driving record is also required.

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.

Pay Rate: $145,000 - $155,000 yr.

*This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, any collective bargaining agreements, and business or organizational needs. No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, incentive, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law and any applicable plan documents.

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