Regional Manager, Self Sufficiency and Assistance Programs

Riverside County, CA

$91K — $145K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in self-sufficiency programs, specifically Medi-Cal, CalFresh, and CalWORKs.
  • 4 years in supervisory or administrative capacity within public social services.
  • Extensive experience in eligibility casework determinations for DPSS programs.
  • Completion of 30 semester units in relevant fields, such as public administration or social sciences.
  • Strong analytical skills related to program analysis, planning, and compliance.

Responsibilities

  • Supervise subordinate supervisors managing welfare and assistance programs.
  • Review impacts of legislative changes and develop or approve policy revisions.
  • Analyze program operations, recommend modifications for efficiency, and ensure compliance.
  • Guide staff through complex program issues and challenges.
  • Prepare detailed reports on performance standards and manage staffing allocations.
  • Handle personnel management, including hiring and evaluation of subordinate staff.
  • Represent the department in matters related to public and community organizations.

Benefits

  • Comprehensive medical/dental insurance with vision coverage at no cost to employee.
  • Eligible for a flexible benefit credit monthly for additional health benefits.
  • Participation in California Public Employees' Retirement System with multiple tiers.
  • Access to reasonable accommodations as per ADA requirements.
  • Potential for performance recognition under the County Management Resolution.
Full Job Description
Salary : $91,437.78 - $145,046.41 Annually
Location : Throughout Riverside County
Job Type: Regular
Job Number: 26-79894-02
Department: Dept. of Public Social Services
Division: Self Sufficiency Division
Opening Date: 07/24/2026
Closing Date: 7/30/2026 11:59 PM Pacific

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.
This position is responsible for supervising and providing oversight to subordinate supervisors within the Self Sufficiency Division. The Regional Manager will oversee programs such as CalFresh, CalWORKs, Medi-Cal, Child Care, Homeless Programs, General Assistance, and Employment Services (Welfare-to-Work). The selected candidate will be responsible for ensuring compliance with state and county regulations, driving services accessibility, and fostering partnerships between DPSS and other county departments. Additionally, the position will lead crisis response efforts, manages multi-agency initiatives, and champions innovation to improve client experience and operational efficiency.

Required Experience: In addition to the listed minimum qualifications, qualified candidates must have work experience in Self-Sufficiency programs, specifically in Medi-Cal, CalFresh, and CalWORKs within a Department of Public Social Services.
Applicants with substantial supervisory experience within overseeing eligibility casework determinations for DPSS Self Sufficiency program units are highly encouraged to apply.

This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311 of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives.

Meet the Team!
The (DPSS) is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community.

EXAMPLES OF ESSENTIAL DUTIES
• Plan, coordinate and manage, through subordinate supervisors, all temporary assistance, Welfare-to-Work or Foster Care units within the Department of Public Social Services Administration or a specific geographical region.
• Review and analyze legislative changes to determine impact; develop new policies or approve the revisions of existing policies and procedures and disseminate this information.
• Review and evaluate program operations and recommend modifications to develop a more efficient operation; review the work of subordinate staff to assure the accomplishment of program goals, efficient staff performance and program compliance; confer with subordinate supervisory personnel and other staff on policy, program and procedure modifications.
• Provide direction and guidance on the most difficult program problems.
• Prepare a variety of narrative and statistical reports for administrative staff concerning performance standards; prepare correspondence and other reports as required; monitor workload and staffing needs and reallocate staff between units to ensure coverage; monitor and control expenditures of subordinate units.
• Oversee, review and approve all staffing and personnel management issues; take appropriate action to assist subordinate supervisors in resolving personnel problems; participate in the selection of subordinates by making hiring recommendations; prepare performance evaluations for direct reports and review performance evaluations of subordinate staff.
• May represent the Department in contacts with public and community agencies or organizations in matters relating to areas of responsibility.
MINIMUM QUALIFICATIONS
Education: Completion of 30 semester or 45 quarter units from an accredited college or university, which preferably included a minimum of 15 semester or 18 quarter units in public and/or business administration, or social and/or behavioral science.

Experience: Four years in an administrative, supervisory or staff capacity, which included program analysis, planning and coordinating assignments within a governmental training, employment, temporary assistance, and/or public social services program. This experience must include two years of full scope supervision or management experience and two years of experience working in eligibility or welfare to work programs.

Knowledge of: The rules and regulations pertaining to eligibility and grants for all categorical aids; the functions of public social service agencies; the principles, practices and methods of self-sufficiency and assistance programs; administrative procedures applicable to public social service agencies; the sources of information necessary to determine eligibility of applicants or recipients for various assistance; the principles of supervision, including training, instructional methods and techniques.

Ability to: Plan, coordinate and manage the work of a group of self-sufficiency and assistance program units; analyze and evaluate systems and procedures to resolve problems or to recommend appropriate courses of action; evaluate staff performance; develop and implement on the job training of subordinate staff; prepare and present concise and logical oral and written reports; establish and maintain effective working relationships with those contacted in the course of work.

SUPPLEMENTAL INFORMATION
Who May Apply:

This recruitment is open to all applicants.

Application Status

How to confirm your application was received or check on the status of your application, log-in to , click on your name in the upper right corner, and click on "Applications & Status."

Due to the nature and volume of this recruitment you may only receive correspondence if you are referred for an interview or when the event is complete.

Sign Up for Job Alerts

Go to , click on "Careers," click on "County Job Openings," and click on "Subscribe to Job Alerts" icon.

For Questions Regarding This Recruitment:

Contact Christopher Recinos[email protected] or at 951 - 955 - 9883. Please allow 1 - 3 business days for a response for your inquiry.
APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here:
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. ().
Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.
BENEFIT PROGRAM: MCU
MEDICAL/DENTAL INSURANCE: A Flexible Benefit Credit is provided on a monthly basis as governed by the Management Resolution or applicable bargaining unit. Vision coverage is provided through Vision Service Plan (VSP) at no cost to employee or eligible dependents.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
  • Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
  • Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
  • Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023, the employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:
  1. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
  2. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
  3. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at (951) 955-4981,<

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