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Multi-state commercial auto insurance carrier is seeking a Regional Manager to work within the Loss Control department. The Regional Manager is responsible for conducting Loss Control Surveys for all client accounts within their assigned territory that will include Midwest & Eastern states. This position requires 75-80 % travel primarily within OH, PA, DE, DC, MD, VA, W VA. Prefer someone who resides in this area. The majority of travel is scheduled in advance, however there may be occasional travel required on demand or short notice.

Key Accountabilities/Deliverables:

• Conducts an extensive survey evaluation/audit of all commercial auto product line accounts including passenger transportation, trucking (common carrier, contract carrier, and/or private carrier accounts whose transportation may be incidental to their primary type of business), and car rental operations. (May also cover specialized products such as blasting or other designated specialties).
• Responds to assigned visit requests within region.
• Identifies and communicates with corresponding underwriter regarding potential accounts requiring visits.
• Writes comprehensive reports, within an established time frame, detailing findings from visits/surveys to make recommendations to improve the policyholder27s operation.
• Conducts follow-up assessments of accounts based on a plan established after the visit report is complete and approved.
• Manages complex scheduling with policyholders, underwriters and home office staff to meet the time demands of the visit assignments and reporting requirements.
• Understands and responds to the safety and compliance needs within assigned territory collaborates with other staff as necessary to ensure these needs are met.
• Establishes a working relationship with underwriters in all product lines, as well as the claims group, to facilitate and complete work assignments.
• Submits reports and findings to the requesting underwriter and total quality administrator, via designated email address.
• Stays current with local transportation regulations as they apply to the assigned territory (TLC, State DOT etc.), as well as applicable OSHA regulations.
• Participates in meetings/seminars with policyholders at their locations, online, and at Lancer or industry meetings and conventions, as necessary.
• Writes/edits safety articles as necessary.
• Manages all email, web and cell phone communication timely and appropriately.
• Other duties as assigned

Technical Knowledge and Understanding:

• Proficient in all standard Microsoft Office products including Outlook, Word, Excel, PowerPoint
• Proficient in the use of virtual meeting software
• Comfortable learning and utilizing custom web reporting software as well as navigation of company website as a resource
• Proficient in Federal Motor Carrier (US DOT) regulations, preferably including passenger transportation and applicability of such

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