Regional General Manager - Home Improvement

Infinity by Marvin

$140K — $200K *
Kent, WA 98042In-Person
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Proven leadership experience with an ownership mindset and entrepreneurial drive
  • Experience managing P&L and operations performance
  • Background in construction, home improvement, or related industry preferred
  • Ability to lead cross-functional teams including sales, contractors, and operations
  • Strong problem-solving skills for managing complex customer situations
  • Hands-on sales experience is a plus
  • Willingness to obtain required certifications (EPA Lead-Safe, OSHA 10, etc.)
  • Bachelor's degree preferred or equivalent experience

Responsibilities

  • Own full P&L responsibility for the region
  • Lead day-to-day market operations, aligning sales, installation, and project management teams
  • Identify opportunities for business growth and process improvements
  • Partner with corporate teams on budgeting, forecasting, and strategy
  • Ensure excellent customer experience from sale through installation and service
  • Resolve escalated customer or project issues
  • Build, coach, and lead high-performing teams across various functions
  • Oversee warehouse operations and inventory management

Benefits

  • Opportunities for personal and professional growth as a business leader
  • Dynamic work environment with significant decision-making authority
  • Engagement with corporate teams which enhances networking and collaboration
  • Impactful role with the ability to shape customer experience and operational success
  • Potential for bonuses tied to performance outcomes
Full Job Description
Job Overview

We are seeking a Regional General Manager to lead our Northwest Region, covering the Seattle and Portland markets. This is a high-impact leadership role responsible for owning both the growth and operational success of the region.

If you're an entrepreneurial leader who thrives on building teams, driving revenue, and delivering an exceptional customer experience-this is your opportunity to run a business within a business.

Highlights of your role

  • Own full P&L responsibility for the region, driving revenue growth and operational efficiency
  • Lead day-to-day market operations, aligning sales, installation, and project management teams
  • Identify opportunities to grow the business and improve processes, leveraging performance data and KPIs
  • Partner with corporate teams (finance, operations, marketing) on budgeting, forecasting, and strategy
  • Ensure a best-in-class customer experience from sale through installation and service
  • Resolve escalated customer or project issues with professionalism and urgency
  • Build, coach, and lead high-performing teams across sales, project management, and installation
  • Allocate resources effectively to support timely, high-quality project completion
  • Oversee warehouse operations, inventory management, and job readiness (kitting and staging materials)
  • Maintain compliance with all licensing, training, and installation standards


You're a good fit if you have (or if you can)

  • Proven leadership experience with ownership mindset and entrepreneurial drive
  • Experience managing P&L, operations, and sales performance
  • Background in construction, home improvement, or related industry strongly preferred
  • Ability to lead cross-functional teams including sales, contractors, and operations
  • Strong problem-solving skills and the ability to manage complex customer situations
  • Hands-on sales experience is a plus
  • Willingness to obtain required certifications (EPA Lead-Safe, OSHA 10, etc.)
  • Bachelor's degree preferred (or equivalent experience)


What Makes You Successful
  • You thrive in a role where you own the outcome
  • You balance strategy with hands-on execution
  • You're energized by building teams and scaling a market
  • You lead with a customer-first mindset and high standards for quality


Compensation

$140,000 - $200,000 with a base salary and bonus opportunities

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