Regional Director Operations -Common Oaks Lodging

CONCORD HOSPITALITY$96K — $108K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of operations management experience in hospitality
  • Proven leadership and team development skills
  • Strong analytical skills for financial and performance data
  • Experience with performance management and employee evaluations
  • Familiarity with brand standards and asset protection
  • Excellent problem-solving and troubleshooting abilities

Responsibilities

  • Train and develop new Resident General Managers
  • Conduct performance reviews for direct reports
  • Analyze financial and satisfaction data for trends
  • Perform asset evaluations to protect owners' assets
  • Implement long-range operational plans for hotels
  • Investigate operational issues as they arise
  • Prepare management reports to inform decision-making

Benefits

  • Comprehensive health insurance including medical, dental, and vision
  • Life insurance and short/long-term disability options
  • 401K with multiple options
  • Tuition assistance for continued education
  • Discounted room rates at Concord managed hotels
  • Opportunities for training, development, and career advancement
  • Discretionary annual bonus based on performance
Full Job Description
The Regional Director of Operations is responsible for the overall operations of multiple hotels in a designated region. In this role you will manage projects as directed by the VP of Operations, maintain operational and service standards, handle long-range planning, troubleshooting and team coaching/mentoring. Common Oaks Lodging is a division within Concord Hospitality Enterprises.

Responsibilities:
  • Assume the responsibilities of the training and development of new Resident General Managers.
  • Conduct performance reviews, plans and actions for direct reports.
  • Analyze financial information, guest satisfaction and associate satisfaction for trends, assist management team in implementing corrective plans and actions.
  • Perform regular asset evaluations to ensure daily operations protect owner's assets.
  • Make sure long-range plans are in place at all hotels under directive.
  • Investigate problems that arise in hotel operations.
  • Prepare reports used to make management decisions, perform critical evaluations.
  • Focus on upholding brand standards.

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development, "Discretionary annual bonus" and career advancement opportunities.

Pay range: $96,081 - $108,000

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