Complete Care Management is growing-and we're looking for a
Regional Director of Social Services to lead and elevate psychosocial care across our Midwest portfolio. This role will oversee
16 skilled nursing facilities (13 in Wisconsin and 3 in the Chicago area), partnering closely with facility leadership to drive outcomes, compliance, and patient-centered care.
This is an opportunity for a
hands-on leader who understands the pace and expectations of post-acute care and can support, mentor, and hold teams accountable across multiple sites.
Key Responsibilities- Provide regional oversight of Social Services departments across all assigned facilities
- Support, coach, and develop facility Social Services Directors and teams
- Ensure compliance with federal, state, and company regulations
- Partner with Administrators and DONs to improve discharge planning, length of stay, and patient satisfaction
- Monitor and improve psychosocial outcomes and care planning processes
- Assist with survey readiness, audits, and plans of correction
- Step in to provide on-site support during vacancies or high-need situations
- Standardize best practices and drive consistency across the region
Qualifications- Bachelor's or Master's Degree in Social Work (MSW preferred)
- Active LCSW or equivalent licensure strongly preferred
- Multi-site or regional experience in long-term care / post-acute required
- Strong knowledge of skilled nursing regulations and survey process
- Proven ability to lead, mentor, and influence teams
- Willingness to travel regularly throughout Wisconsin and Illinois
Why Join Complete Care- Opportunity to lead across a large and growing regional footprint
- Strong operational and clinical support structure
- High-impact role with direct influence on patient outcomes and facility performance
- Competitive salary based on experience
If you're a
strategic, hands-on Social Services leader ready to make an impact across multiple facilities, we want to connect with you.
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