POSITION SUMMARY: The Regional Director of Programs is responsible to ensure high quality services and effective daily operations of all aspects of the My First Place Program. Duties include managing budgets and contracts, multi-site supervision, services and human resource management including hiring, evaluation, coaching and training. The Regional Director of Programs is responsible to ensure program outcomes, to manage external relationships, and to develop and promote the reputation of First Place for Youth at all times. The Regional Director of Programs provides leadership congruent with agency policy, values and mission, provides management reports as required, and leads significant program committees or functions as assigned. For this multi-site and multi- program position the Regional Director of Programs will be responsible for the operational success ensuring seamless team management and development, program delivery, quality control and evaluation.
DUTIES + RESPONSIBILITIES:Program Operations
- Leads projects and program implementation ensuring quality, productivity and services delivery standards
- Resolves problems, completes audits, identifies trends and recommends, determines and implements system improvements.
- Achieves or exceeds operational objectives by contributing information and recommendations to strategies plans and reviews, preparing and completing actions, managing assigned projects
- Leads and manages improvement and change efforts
- Participates agency-wide workgroups and projects as assigned
- Responsible for all aspects of program including physical plant, safety, compliances, service delivery, program enhancements, growth and reputation and stakeholder relationships.
Human Resources
- Recruits, selects, orients, trains, assigns, schedules, coaches, counsels assigned employees to achieve program results and highest quality services.
- Enforces policy, communicates job expectations, plans, monitors and appraises performance
- Review and recommend compensations actions
- Provides clinical and programmatic supervision and leadership to the ACSF and Santa Clara MFP/TLP Clinical Program Managers.
- May include direct clinical supervision of staff as needed
Fiscal/Budget Management
- Meets financial objectives by forecasting requirements, preparing and recommending annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.
- Includes keen attention to vacant, census, staffing and other metrics to ensure fiscal health of program
Community Development
- Represents agency interest and advances agency reputation with external stake holders including partners, sub-contractors, county agencies and others.
- Collaboratively explores and recommends program and contract improvement and change.
Leadership
- Collaborates and communicates effectively throughout organization
- Exemplifies and promotes standard of high achievement
- Recommends strategic and program improvement through participation on assigned program leadership team
Training and Compliance
- Ensures program meets or exceeds all regulatory and contract requirements including development of formal training program for staff
- Facilitates Litmos training and other onboarding trainings as needed
- Other Duties as assigned
Qualifications: - MA or MSW required; LCSW or LMFT with two or more years of post-licensure experience preferred.
- 5 years of progressively responsible program management experience, preferably in a high-growth, youth-serving organization with five years of supervisory experience leading multi-level teams required.
- Direct service experience - at least five years working with youth facing systemic barriers, preferably youth currently or formerly in foster care. Milieu or wraparound experience preferred.
- Demonstrated ability to lead across multiple sites and manage a geographically distributed team.
- Demonstrated success designing, evaluating, and operationalizing innovative program models.
- Working knowledge of community resources and referral networks that meet the needs of youth in the My First-Place program.
- Strong understanding of social service systems, with particular depth in the foster care system and services for young adults and young parents.
- Strong project management skills, with a record of leading complex, multifaceted projects to measurable results and program growth.
- Program budget management experience required.
- Strength in recruiting, hiring, coaching, developing, and performance management.
- Demonstrated commitment to cultural competency, removing barriers and building a sense of belonging for youth and staff.
- A car, a valid driver's license, and proof of insurance required; regular travel to program sites and
- Occasional evening and weekend availability as needed.
Benefits- 15 days of vacation time in the first year
- 12 days of sick time
- 2 floating holidays
- 15 paid holidays
- Employee's choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans
- Principal dental and vision coverage with up to 90% of the premium covered by First Place
- Healthcare and Dependent care FSA plans
- Principal basic life and voluntary life insurance coverage
- Employee Assistance Program
- 401(k) retirement savings plan
- Paid sabbatical
*We do not offer relocation assistance Local candidates preferred*Pay will be determined based on Education and Experience. If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future. To learn more about First Place For Youth and view our current job openings, please visit our website at www.firstplaceforyouth.org/careers.
