Compass

Regional Director of Patient Experience and Nurse Engagement

Compass$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare management, nursing, or related field
  • 5-7 years of healthcare experience, with a focus on patient experience
  • Strong background in nursing engagement and relationship building
  • Proven track record of managing patient satisfaction programs
  • Excellent communication and interpersonal skills
  • Ability to travel up to 80% within the South-Central region

Responsibilities

  • Implement and execute patient satisfaction programs for Crothall Healthcare
  • Monitor and enhance patient experience scores across the region
  • Develop and maintain strong client relationships
  • Foster and strengthen nursing relationships
  • Support strategic business reviews to align with business goals

Benefits

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Retirement plan options
  • Flexible time off policies
  • Paid parental leave
  • Employee assistance program
  • Health and wellness initiatives
  • Pet insurance and commuter benefits
Full Job Description
Long Description

The Regional Director of Patient Experience and Nurse Engagement serves as the primary representative of the South-Central region. Sole focus will be Crothall Healthcare EVS for the South-Central Region. He/she is responsible for the implementation, execution, and effectiveness of Crothall Healthcare patient satisfaction programs. Top three area of focus will be to improve patient experience scores across the region. Build and improve client relationships. Build and improve nursing relationships. Support all strategic business reviews. Travel will be up to 80%.

Associates at Crothall are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Applications are accepted on an ongoing basis.

Req ID:

Crothall Healthcare

CINDY SWIDERSKI

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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