Track record of revenue generation through sales & marketing
Intermediate MS Office proficiency
Valid driver's license and acceptable driving record
Responsibilities
Drive and achieve operational performance targets for assigned properties
Lead and manage property General Managers
Oversee property openings within and outside the assigned portfolio
Implement and maintain company standards across the portfolio
Execute operational initiatives effectively
Benefits
Health Insurance with Stipend
Vision Insurance
Dental Insurance
401(k) with 4% Match
Critical illness coverage
Short and Long Term Disability
Life Insurance
Hospital Indemnity coverage
Daily Pay option
Paid Time Off (PTO)
Free Telehealth Program - Healthiest You!
Monthly Cell Phone Stipend
Mileage Reimbursement for Traveling at Government Rate
Full Job Description
We are recruiting a new Regional Director of Operations to join our Corporate Team! The new RDO role will be based out of the Gibson Hotel Management Inc. Corporate Offices located in Knoxville, TN - offering an exceptional culture! Our ideal candidate will focus on achieving outcomes that benefit their portfolio, while utilizing a strategic approach. Additionally, management of property openings will require someone with a tactical, detail-oriented approach, focusing on meeting objectives in both time and quality.
The Regional Director of Operations works with all assigned properties to ensure that the best possible results are achieved in all categories of performance in the basic duties and responsibilities while taking necessary actions to ensure the successful operation of the hotel and the achievement of the company's performance expectations.
Benefits to include:
Health Insurance with Stipend
Vision Insurance
Dental Insurance
401(k) with 4% Match
Critical illness
Short Term Disability
Long Term Disability
Life Insurance
Hospital Indemnity
Daily Pay
PTO
Free Telehealth Program - Healthiest You!
Monthly Cell Phone Stipend
Mileage Reimbursement for Traveling at Government Rate
Responsibilities:
driving and attaining expectations in all aspects of operational performance for the assigned portfolio of properties
managing and leading property General Managers in their portfolio
managing property openings in and outside of their portfolio of hotels
implementation and support/maintenance of all company standards, processes and procedures throughout their portfolio
execution of operational initiatives across their portfolio
Expected Skills:
Knowledge of and ability to apply basic equal employment opportunity laws
Knowledge of the hotel layouts, all amenities offered, and all procedures & organization
Knowledge of the general operations of each department within the hotel and how they work together to achieve business objectives and meet guest expectations
Ability to apply basic principles and techniques of supervision
Ability to plan and organize the activities of others
Ability to get ideas accepted and to guide a group or individual to accomplish a task
Ability to modify leadership style and management approach to reach goals
Ability to express ideas clearly using effective word choice, grammar, & tone both in written and oral communications
Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions
Achieve acceptable or outstanding QA scores, service scores, certifications as required by brands
Education and Experience
High school diploma or equivalent (bachelor's degree in business management, economics, marketing or another business-related field preferred)
Qualified candidates will have multi-brand full and limited-service management experience including Marriott, IHG, Hilton and Wyndham brands
3 or more years of multi-site management and 1 or more years of creating, implementing and monitoring corporate initiatives
Track record or high performance in areas of revenue generation through sales and marketing
Ability to control and reduce costs
Must have intermediate proficiency in computer software, especially MS Office (Word, PowerPoint, Excel)
Must have a valid driver's license with an acceptable driving record
Overnight stays on location as needed, to perform the required duties of the role
Travel Required, must be able to travel approximately 65% of work time
