Regional Director of Operations - Senior Living

CommonSail Investment Group

$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of multi-site senior living operations leadership experience
  • Experience with mergers and acquisitions in healthcare or senior living
  • Strong knowledge of senior living operational compliance and care standards
  • Excellent leadership and interpersonal skills
  • Ability to manage multiple tasks under pressure
  • Proven team leadership during periods of change
  • Experience improving occupancy and resident satisfaction

Responsibilities

  • Serve as the main operational leader during community transitions
  • Partner with leadership teams to identify operational priorities
  • Provide support in communities facing leadership or operational challenges
  • Evaluate community metrics to develop improvement action plans
  • Coach leaders on adopting company operational philosophies
  • Collaborate with leaders for smooth transitions to permanent management
  • Lead change management while ensuring team and resident engagement

Benefits

  • Flexible work arrangements may be available
  • High availability and adaptability expected due to travel needs
  • Opportunities for hands-on leadership in diverse communities
  • Engagement in due diligence and pre-acquisition operations
  • Professional development through coaching and mentoring opportunities
Full Job Description
Regional Director of Operations - Senior Living

CommonSail Investment Group (StoryPoint Group Communities)

What you will be doing:
  • Serve as the primary operational leader for newly acquired communities during the first 60 days months of transition.
  • Partner with Executive Directors and community leadership teams to assess operational strengths, opportunities, and immediate priorities.
  • Provide hands-on leadership support in communities experiencing leadership vacancies, operational challenges, or transition-related disruptions.
  • Evaluate occupancy, staffing, resident satisfaction, financial performance, and clinical outcomes to develop action plans that support long-term success.
  • Coach and mentor community leaders to ensure successful adoption of CommonSail's operating philosophy and leadership expectations.
  • Collaborate with divisional and regional leaders to ensure seamless transition into permanent operational oversight.
  • Lead change management efforts while maintaining engagement among residents, families, and team members.
  • Support due diligence activities and pre-acquisition operational assessments when needed.


Qualifications:
  • 3+ years of multi-site senior living operations leadership experience.
  • Proven experience with mergers and acquisitions, particularly in the healthcare or senior living industry.
  • Strong knowledge of senior living operations, including healthcare compliance, staffing, and resident care standards.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work under pressure, manage multiple tasks, and meet deadlines.
  • Proven ability to build credibility quickly and lead teams through periods of change.
  • Experience improving occupancy, workforce stability, resident satisfaction, and financial performance.
  • Ability to travel weekly to oversee the integration of multiple locations / states.


Work Environment:
This position requires travel to various locations for site assessments and integration planning. Flexible work arrangements may be available, but the role demands high availability and adaptability to the needs of the business.

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