Renovo

Regional Director of Operations

Renovo • $100K — $130K *
Houston, TX 77084In-Person
Healthcare
8 - 10 years of experience
Reposted 5 days ago
Job Overview by Ladders

Qualifications

  • Two-year degree in Biomed or equivalent experience (military or related)
  • CBET certification preferred
  • 10+ years in service and maintenance of medical equipment
  • 3+ years in service management
  • Exceptional organizational and communication skills

Responsibilities

  • Support Site Managers on operational best practices
  • Conduct 1:1 coaching sessions with management team
  • Align asset management strategy with customer business objectives
  • Build and maintain financial budget for asset management operations
  • Establish site-level goals aligning with regional targets
  • Generate comprehensive performance reports
  • Execute process improvement and cost-cutting strategies

Benefits

  • Ongoing training and professional development opportunities
  • Promotional and mentorship programs
  • Supportive work environment
  • Opportunities to make a significant impact in healthcare
  • Work collaboratively in a nationwide company environment
Full Job Description
Summary:

Regional Operations Director will lead to each hospital facility across their region. This role will oversee the Site Managers and their Biomedical Engineering Teams. A key focus is to organize the workflow to provide efficient customer service and establish performance improvement objectives that increase quality equipment performance. This role is also the main point of contact with customer stakeholders.

What you will do:
  • Support the Site Managers on operational best practices: plan and distribute the preventative maintenance agenda for the Biomedical Technician team
  • Meet consistently with the management team in a 1:1 setting to provide coaching and guidance
  • Partner with customer stakeholders to make sure Renovo's asset management strategy aligns with the business objectives of the customer site
  • Build and maintain a financial budget for asset management operations for each customer facility
  • Collaborate with Renovo's operational leadership teammates to establish site-level goals that are consistent with regional performance targets
  • Generate reports: performance metrics, preventative maintenance tracking, inventory, KPIs, financial data, team utilization, etc.
  • Determine and execute process improvement initiatives and cost cutting strategies
  • Partner with the site team to perform root cause analysis and create long-term solutions for any issues related to:
    • Equipment down-time
    • Parts availability
    • Shipping methods and inventory
    • Department communication
  • Ensure the Biomed Team follows all shop rules and guidelines which include utilizing the call log, filing all service reports, filing, and documenting all rental equipment, and filing all engineering work orders in the CMMS - RenovoLive
  • Attend Safety Committee and Environmental Care meetings and be prepared to present at Biomed Quarterly Review meetings. Ensure audit readiness for Joint Commission visits
  • Administrative tasks: Approve PTO, expenses, timecards, new job request forms for the TA team, internal promotions, corrective action planning (as needed), etc.
  • Performs other duties as assigned


Education/Special Training:
  • Requires a two-year degree in Biomed or equivalent training and/or experience (e.g., military, or other related experience)
  • CBET preferred
  • 10+ years of experience in the service and maintenance of medical equipment
  • 3+ years of service management experience
  • Exceptional organizational skills required
  • Excellent written and verbal communication skills required


Required Competencies:
  • Accountability - takes ownership of assigned work and responsibilities, follows through, and closes the loop
  • Communication - clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
  • Financial Acumen - Considers financial impact of all decisions
  • Integrity - Can admit mistakes, is direct and truthful
  • Customer Service - demonstrates a "customer-first" mentality, focused on meeting the needs of customers and captures feedback to make improvements
  • Priority Setting - Prioritizes assigned schedules and workload
  • Team Building - Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
  • Regulatory - knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
  • Giving Feedback - Provides constructive feedback towards department goals and activities, helps to foster growth within the team


Required Work Hours:
  • Forty hours per week during daytime and evening hours. Scheduled work hours may change
  • Overtime may be required or permitted with prior approval.


Reporting and Management Responsibilities:
  • The Account Operations Director reports to the VP of Operations (Midwest Region)
  • This position manage the team of Site Ops Leaders at each facility as well as their teams of BMETs/Imaging Engineers


Classification:

FLSA: Exempt

Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time.

About Renovo

Renovo is an automotive technology company that develops software platforms for autonomous vehicles. The company's platform, AWare, provides a range of features, including sensor fusion, perception, and decision-making, to enable autonomous driving. Renovo also offers a data management platform, Insight, that allows customers to collect, store, and analyze data from autonomous vehicles. The company was founded in 2010 and is headquartered in Redwood City, California.
Learn more about Renovo
Size
50 employees
Industry
Manufacturing & Automotive
* Ladders Estimates

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