Job Details
Regional Director of Operations

Location: Must reside in North Carolina or South Carolina (regional travel required)

What You'll Do

As Regional Director of Operations, you will:

• Lead and support a portfolio of schools, providing coaching, accountability, and strategic direction to School Leaders.
• Build high-performing leadership teams focused on operational excellence and outstanding family experiences.
• Drive enrollment growth and financial performance while managing regional P&L responsibilities.
• Partner closely with the Regional Director of Academics to ensure consistent delivery of high-quality educational programs.
• Coach School Leaders through performance management, staffing, retention, budgeting, and daily operations.
• Analyze family and employee survey results to develop action plans that improve engagement and satisfaction.
• Collaborate with Recruiting, HR, Marketing, Finance, and other corporate partners to achieve regional goals.
• Support hiring, onboarding, leadership development, and succession planning across the region.
• Ensure schools maintain compliance with licensing regulations, company policies, and operational standards.
• Visit schools regularly to provide hands-on support, coaching, and operational oversight.

What We're Looking For

We're looking for someone who brings both strong business acumen and a passion for developing people.

Required Qualifications

• Bachelor's degree in Business, Education, or a related field
• 3–5+ years of successful multi-site leadership experience
• Experience leading teams across multiple locations
• Strong financial and operational management experience, including P&L ownership
• Proven ability to coach, develop, and inspire leaders
• Excellent communication and relationship-building skills
• Strong problem-solving and decision-making abilities
• Ability to thrive in a fast-paced, evolving environment

Preferred Qualifications

• Experience in Early Childhood education, K-12 education, healthcare, retail, hospitality, or another multi-unit service organization
• Experience managing enrollment or customer experience initiatives
• Recruiting and talent development experience

Why You'll Love This Role

In this position, you'll have the opportunity to:

• Make a direct impact on children, families, and school communities
• Develop and mentor outstanding school leaders
• Drive business results while supporting educational excellence
• Partner with an experienced leadership team
• Help shape the future growth of a nationally recognized education organization

Travel

This position requires frequent travel throughout the region, which primarily includes North Carolina and South Carolina, including regular visits to each school within the assigned region. Travel may exceed 50%.

Physical Requirements

This role includes a combination of office work and on-site school visits and requires the ability to sit, stand, walk, bend, lift up to 25 pounds occasionally, and actively engage with staff, students, and families. Some evening and weekend events may be required.