Position Title: ((title))Salary: 140,000 - 155,000 / year based on experienceOther Forms of Compensation: Annual Performance Bonus, Car, Relocation Assistance
Job SummaryLocation: Gainesville, GeorgiaWe are seeking an experienced
Regional Director of Operations (RDO) to lead a portfolio of healthcare foodservice accounts across Northeast Georgia. This position provides strategic leadership, operational oversight, and client relationship management for
4 acute care hospitals, 3 long-term care communities, and 1 behavioral health facility, all located within
45 minutes of Gainesville. Enjoy the opportunity to make a significant impact across multiple healthcare settings while maintaining an exceptional work-life balance with minimal overnight travel.
As a key member of the regional leadership team, you will coach and develop site leaders, strengthen client partnerships, and drive operational, financial, and patient satisfaction outcomes across the region.
Key Responsibilities- Lead, mentor, and develop Directors of Dining Services and healthcare foodservice leaders across multiple locations.
- Drive exceptional patient, resident, visitor, and retail dining experiences while ensuring high standards of quality, safety, and hospitality.
- Build and maintain strong relationships with hospital executives, long-term care administrators, and key client stakeholders.
- Oversee operational performance, regulatory compliance, food safety, quality assurance, and client satisfaction initiatives.
- Own financial performance for the region, including budgeting, forecasting, labor management, and P&L accountability.
- Support recruitment, succession planning, performance management, and leadership development activities.
- Collaborate with regional and corporate teams to implement strategic initiatives and share best practices.
- Serve as the primary point of escalation for operational and client concerns.
- Drive performance against key metrics, including patient satisfaction, employee engagement, safety, retention, and profitability.
- Partner with business development and retention teams during client presentations, renewals, and contract discussions.
- Foster a culture of accountability, inclusion, continuous improvement, and service excellence.
Preferred Qualifications- Multi-unit leadership experience in healthcare foodservice, including acute care, long-term care, rehabilitation, or behavioral health environments.
- Proven success managing large-scale operations, budgets, and client relationships.
- Strong financial acumen with experience driving operational and profitability improvements.
- Demonstrated ability to develop high-performing teams and build leadership bench strength.
- Excellent communication, relationship-building, and influencing skills.
- Strategic thinker with strong analytical and problem-solving abilities.
- Experience leading change and driving measurable improvements in service, quality, and financial performance.
- Proficiency with Microsoft Office Suite.
Travel: Regular travel within the assigned territory. All locations are within a 45-minute radius, resulting in little to no overnight travel. You'll have the opportunity to lead a diverse healthcare portfolio while still sleeping in your own bed each night.
Apply to Unidine today!Unidine is a member of Compass Group USA
Click here to Learn More about the Compass StoryAssociates at Unidine are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Unidine.pdf
Req ID: 1573415Unidine Healthcare AMY S MILLER ((req_classification))