Regional Director of Admin Svcs

Bristal Assisted Living

$90K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Human Resources, or related field preferred; equivalent experience considered.
  • Minimum of 5 years in human resources, administrative operations, payroll, employee relations, onboarding, or compliance.
  • Prior experience in assisted living, healthcare, hospitality, or multi-site field operations preferred.
  • Knowledge of payroll systems, HRIS platforms, time and attendance systems, and Microsoft Office.
  • Strong communication, organization, follow-up, and problem-solving skills.
  • Ability to work independently and manage competing priorities, with regular travel required.
  • Valid driver's license and acceptable driving record required.

Responsibilities

  • Serve as HR operations and compliance resource for assigned communities.
  • Support consistent execution of HR policies, payroll processes, and onboarding standards.
  • Provide first-level employee relations triage and documentation support.
  • Conduct HR audits to identify compliance and process improvement opportunities.
  • Partner with HR teams to reinforce training and best practices.
  • Coach and support Directors of Administrative Services within assigned communities.
  • Collaborate with Executive Directors to strengthen HR-related accountability across the community.
  • Support implementation of HR initiatives and programs at the community level.

Benefits

  • Professional development opportunities through partnerships with Learning & Organizational Development.
  • Exposure to a variety of administrative practices across multiple communities.
  • Opportunities for hands-on leadership experience in HR operations.
  • A dynamic work environment that values a sense of humor and professionalism.
  • Regular interaction with community leaders enhances relationship management skills.
Full Job Description
The Regional Director of Administrative Services serves as a key partner to community leadership, Directors of Administrative Services, Payroll, HRIS, Talen Acquisition, Learning & Organizational Development, and HR Business Partners. This position helps drive operational consistency, strengthen compliance, support DAS capability development, and ensure company standards are followed across assigned communities.

Key Responsibilities Include:

  • Serve as a field-level HR operations and compliance resource for assigned communities.
  • Support consistent execution of HR policies, procedures, payroll processes, onboarding, and documentation standards.
  • Provide first-level employee relations triage, fact-finding, documentation support, and escalation of more complex matters.
  • Conduct community HR audits and identify opportunities to improve compliance, accountability, and process execution.
  • Partner with Learning &OD, HR Business Partners, & Talent Acquisition to reinforce training, system usage, and best practices.
  • Coach, support, and develop Directors of Administrative Services within assigned communities.
  • Partner with Executive Directors and department leaders to strengthen HR-related operational accountability community wide.
  • Support rollout and implementation of HR initiatives, programs, and system changes at the community level.
  • Provide DAS or payroll coverage as needed to support business continuity.


Qualifications:

  • Bachelor's degree in Business Administration, Human Resources, or a related field preferred; equivalent experience will be considered.
  • Minimum of 5 years of directly related experience in human resources, administrative operations, payroll, employee relations, onboarding, or compliance.
  • Prior assisted living, healthcare, hospitality, or multi-site field operations experience strongly preferred.
  • Working knowledge of payroll systems, HRIS platforms, time and attendance systems, and Microsoft Office.
  • Strong communication, organization, follow-up, and problem-solving skills.
  • Ability to work independently, manage competing priorities, and travel regularly throughout assigned region.
  • Must maintain a valid driver's license and acceptable driving record.


Ideal Candidate:

The ideal candidate is hands-on, highly motivated, organized, professional, great sense of humor, and comfortable working in a fast-paced, multi-site environment. This person should be able to build strong relationships with community leaders while reinforcing accountability, process consistency, and compliance standards.

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