Regional Director - Clinic Support

Passion Dental Group

• $100K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of leadership experience in the dental industry
  • Bachelor's degree in business administration or related field (preferred)
  • Strong analytical skills for data interpretation
  • Excellent communication and interpersonal skills
  • Commitment to exceptional patient service
  • Willingness to travel regularly across the region

Responsibilities

  • Coach and support Clinic Managers in the region
  • Identify and develop future leaders
  • Foster a culture of accountability and collaboration
  • Review clinic performance and operational metrics
  • Collaborate with teams to implement best practices
  • Build strong relationships with Doctors and clinic leadership
  • Serve as a trusted advisor for clinic leaders

Benefits

  • Travel and car allowances provided
  • Cell phone allowance included
  • Comprehensive benefits package for health and wellness
  • Performance incentives with potential 20% bonus
  • Ongoing mentorship and professional development opportunities
  • Collaborative and supportive corporate culture
Full Job Description
Regional Director, Operations

Calgary, AB | Travel Required

Opportunity Snapshot
  • Based in Calgary, this role will support teams across multiple locations and will require regular travel to Kelowna and Victoria.
  • Travel requirements - 50%
  • Competitive Compensation
  • Performance Incentives - Opportunity to earn up to a 20% bonus based on performance
  • Allowances - Travel/Car allowance and cell phone allowance provided
  • Comprehensive Benefits - Full benefits package to support your health, wellness, and financial security
  • Mentorship & Support - Ongoing guidance and professional development opportunities


  • What You'll Love About This Opportunity
    • Opportunity to influence multiple clinics and teams
    • Meaningful leadership impact across a growing organization
    • Work alongside talented Clinic Managers, Doctors, and Support Office leaders
    • Autonomy to identify opportunities and drive improvements
    • Professional growth and leadership development opportunities
    • Collaborative and supportive corporate culture
    • Chance to help shape the future of a growing Canadian dental organization


    What Success Looks Like

    As a Regional Manager, you'll support a portfolio of clinics by helping leaders succeed, strengthening operational performance, and creating positive team and patient experiences.

    Success in this role means:
    • Developing confident and capable Clinic Managers
    • Supporting strong clinic cultures and team engagement
    • Creating accountability and operational excellence
    • Helping clinics achieve growth and performance goals
    • Building trusted partnerships with Doctors and clinical teams
    • Identifying opportunities and turning them into action
    • Supporting sustainable long-term success across the region

    Most importantly, you'll help create environments where people feel supported, empowered, and motivated to do their best work.

    What You'll be Doing

    Leadership & Team Development
    • Coach and support Clinic Managers across your region
    • Identify and develop future leaders
    • Support talent development and succession planning
    • Foster a culture of accountability, respect, and collaboration
    • Assist leaders in navigating challenges and opportunities

    Operations Excellence
    • Review clinic performance and key operational metrics
    • Support clinics in achieving business goals and budgets
    • Identify opportunities to improve efficiency and patient experience
    • Collaborate with teams to implement operational best practices
    • Support change management and organizational initiatives


    Partnership & Collaboration
    • Build strong relationships with Doctors and clinic leadership teams
    • Partner with People Experience, Marketing, Finance, and other Support Office teams
    • Share best practices across clinics
    • Support clinics through growth, transitions, and new initiatives
    • Serve as a trusted advisor and resource for clinic leaders


    What You'll Bring
    • 3-5 years of leadership experience in the dental industry.
    • A bachelor's degree in business administration or a related field is an asset.
    • Strong analytical abilities and proficiency in data interpretation for strategic decision-making.
    • Excellent communication and interpersonal skills to work effectively across all levels.
    • Commitment to delivering exceptional patient service.
    • Flexibility to travel regularly throughout the assigned region

    Most importantly, you're a people-first leader who understands that great results come from building strong teams and helping others succeed.

    Sound like your kind of place?

    Apply today and tell us a bit about what you're looking for in your next role; we'd love to chat

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