Regional Business Office Manager (SNF)Field-Based | Travel within USA required (overnight may be needed)
$95,000 - $110,000 per yearJoin a team that feels like family-and bring consistency and excellence to revenue cycle operations across multiple facilities.NewGen Administrative Services partners with skilled nursing facilities to deliver compassionate, person-centered care. We're looking for a Regional Business Office Manager to coach facility BOMs, drive process standardization, and ensure every business office in your region runs with precision and confidence.
What you'll do:- Train, mentor, and supervise Business Office Managers and BOAs across assigned facilities
- Conduct regular site visits (monthly) and touch-base meetings to monitor performance and provide hands-on support
- Drive consistency by implementing revenue cycle processes, including Triple Check, CSSR, and month-end close routines
- Partner with facility leadership during exit reports, performance discussions, and strategic planning
- Assist with recruiting, hiring, and performance management of business office personnel
- Participate in annual RCM strategic planning and monthly performance review meetings
- Maintain software setups for new facilities and users, ensuring smooth operational transitions
What you bring:- Must have: Minimum 5 years of experience in a facility Business Office Manager role within a SNF or healthcare setting
- Must have: Deep understanding of skilled nursing revenue cycle, billing processes, and month-end close
- Must have: Proven ability to train, coach, and hold teams accountable across multiple locations
- Must have: Willingness and ability to travel regularly, including overnight stays as needed
- Must have: Strong communication, organization, and relationship-building skills
- Nice to have: Bachelor's degree in Business Administration, Human Resources, or related field
- Nice to have: Master's degree
- Nice to have: Experience rolling out process standardization initiatives across facilities
Why you'll love it here:- Competitive pay with full pay transparency
- Comprehensive benefit package: medical, dental, vision, 401(k), FSA, and employee perks
- Ongoing training and continuing education
- Clear paths for advancement within a growing organization
- Referral bonus program
Ready to hit the road and elevate business office performance across our facilities? Apply today.
