Referrals Manager

Lilwat Nation

$76K — $105K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Degree in natural resource management, environmental studies, planning, public administration, law, geography, or a related field.
  • Minimum 5 years of relevant experience in referrals, consultation, Indigenous relations, or land/resource governance.
  • Experience in coordination, supervisory, or leadership roles, preferably in a First Nation context.
  • Strong understanding of Indigenous rights and consultation processes in British Columbia.
  • Excellent organizational, judgment, and problem-solving skills.
  • Strong written and verbal communication skills for summarizing complex materials.
  • Proficiency in Microsoft Office and digital record-tracking systems.

Responsibilities

  • Oversee intake, screening, prioritization, and processing of referrals.
  • Maintain reliable tracking systems for referrals and consultation files.
  • Identify urgent issues and coordinate timely responses to referrals.
  • Support the Referrals Committee with materials, follow-ups, and decision recordings.
  • Coordinate internal review processes with various stakeholders.
  • Ensure all technical, legal, cultural, and governance aspects are included in recommendations.
  • Monitor external developments relevant to referrals and land governance.

Benefits

  • Focus on protecting Indigenous rights and land-use priorities.
  • Collaborative work environment with leadership and mentorship opportunities.
  • Engagement with community stakeholders and decision-making processes.
  • Opportunities to influence policies and internal processes for best practices.
Full Job Description
Title: ReferralsManager

Department: kwezúsmin Title & Rights

Status: Full TimeRegular
Pay Grid: Salary Range7 ($76,560.00 to $105,270.00 per year)

Reporting to: Director of Title and Rights

Summary of Duties:

Reporting tothe Director of Title & Rights, the Referrals Manager leads and coordinatesLil'wat Nation's referrals system so land, resource, development, regulatory,and consultation-related referrals are reviewed in a timely, organized, andrights-protective manner. This role protects Lil'wat Nation's Aboriginalrights, title, interests, and land-use priorities by managing referralworkflows, supporting the Referrals Committee, coordinating technical review,and ensuring due diligence in responses to governments, agencies, andproponents.

Key Deliverables and Expectations:
• Oversee intake, screening, prioritization,tracking, review, and timely processing of incoming referrals andconsultation-related files.
• Maintain reliable referral tracking and recordssystems, including deadlines, status updates, risks, follow-up actions,outcomes, and documentation.
• Identify urgent, high-risk, or complex files andcoordinate referral responses, extension requests, information requests,correspondence, and appropriate escalation.
• Support the Referrals Committee by preparingagendas, briefing materials, summaries, action items, and decision-ready filepackages; record and follow up on decisions and recommendations.
• Coordinate internal review with the ReferralsCommittee, departments, staff, leadership, legal counsel, technical advisors,consultants, and knowledge holders as required.
• Ensure technical, legal, cultural, land-use, andgovernance considerations are reflected in recommendations, briefing notes, andresponse materials.
• Implement and strengthen referral/consultationpolicies, procedures, internal systems, committee processes, workflow, andclarity of responsibilities; identify recurring issues, policy gaps, andprocess weaknesses.
• Monitor external regulatory, permitting, andland-use developments; support work plans, reporting, budgets, and fundingproposals related to referrals and land governance.
• Help ensure Lil'wat Nation's rights, title,interests, and land-based priorities are meaningfully considered in externaldecision-making, and flag consultation that appears inadequate, rushed, orprocedurally weak.
• Maintain a defensible due-diligence record andensure referrals are treated as part of a broader rights, governance, andland-use protection function, not only as an administrative process.
• Provide day-to-day leadership, direction, andsupport to assigned referrals staff, including workflow coordination,accountability, staff development, respectful team practices, budgetresponsibility, and long-term capacity building.
• Perform other related duties as required.

Experience and Attributes:
• Degree in natural resource management,environmental studies, planning, public administration, law, geography, or arelated field; equivalent education and directly relevant experience may beconsidered.
• Minimum 5 years of relevant experience inreferrals, consultation, Indigenous relations, land/resource governance,environmental/regulatory review, or a related field.
• Experience in coordination, supervisory, orleadership roles; experience with a First Nation government/Indigenousorganization, governance or steering committees, and internal systems/policyimplementation preferred.
• Strong understanding of Indigenous rights,title, and consultation processes in British Columbia; First Nation governanceand community-based decision-making; land use, natural resources, andregulatory referral processes.
• Excellent organizational, workflow management,judgment, problem-solving, attention to detail, and ability to coordinatemultiple files and competing deadlines in a fast-paced environment.
• Strong written and verbal communicationskills, including ability to review complex materials and clearly summarizeissues for leadership and committee.
• Proficiency in Microsoft Office, spreadsheets,and digital records/tracking systems.
• Familiarity with Lil'wat Nation territory,governance context, and community priorities, and experience coordinatinglegal, technical, environmental, or archaeological reviews are assets.
• Must provide a clear Criminal RecordCheck/Vulnerable Sector Check.
• Hold a valid Class 5 Driver's Licence, cleanDriver's Abstract, and access to a vehicle.

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