State of Iowa

Records Officer

State of Iowa$63K — $98K *
Ames, IA 50010In-Person
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in any field with 3 years of relevant experience
  • Experience in project management, management analysis, data science, or business systems analysis
  • Understanding of records management principles
  • Customer service-oriented with strong communication skills
  • Experience in process improvement and training staff

Responsibilities

  • Oversee compliance with public records laws
  • Establish and maintain agency records retention schedules
  • Coordinate IT services related to records management
  • Train staff on records processes
  • Support customers in accessing DOT records

Benefits

  • Health, dental, and life insurance
  • Paid time off including vacation, sick leave, and holidays
  • Iowa Public Employee Retirement System (IPERS) with employer match
  • Opportunities for professional growth
  • Employee discount programs from various vendors
Full Job Description
Salary : $63,585.60 - $98,633.60 Annually
Location : Ames - 50010 - Story County, IA
Job Type: Full-time
Job Number: 26-03510
Agency: 645 Iowa Department of Transportation
Opening Date: 06/29/2026
Closing Date: 7/12/2026 11:59 PM Central
LinkedIn Tag: #LI-POST
Point of Contact:

Job Description
The Iowa Department of Transportation (Iowa DOT) is recruiting a Management Analyst 3 to serve as the Records Officer. This is a high-profile position in the Office of the Director that serves oversees customer support, policies, procedures, and systems for records retention and records dissemination. The Records Officer oversees the fulfillment of records requests, works with internal staff to organize and respond to records topics, and coordinates systems and tools for records management. A successful candidate will know and understand records management principles for a large organization, will have a customer service focus, and will be skilled and experienced in process improvement.

Location: This position is based in the Iowa DOT headquarters in Ames, Iowa, but will have the opportunity to work remotely for a portion of hours. The position may have occasional in-state travel and rare out-of-state travel.
Shift Requirements: This is a full-time, 40-hour per week position. The position will primarily work during core business hours of 8:00 AM - 4:30 PM, Monday through Friday, to maximize collaboration with staff and partners. Iowa DOT may authorize a flexible work schedule upon request.
As the Records Officer, your duties will include, but are not limited to the following:

  • Oversee the DOT's compliance with public records laws.
  • Establish and maintain the agency records retention schedules.
  • Coordinate information technology services and systems related to records.
  • Train staff and support DOT business units on records processes.
  • Broadly support customers seeking access to DOT records.

As a State of Iowa employee, you will be eligible for the following benefits:

  • Competitive pay and benefits package including health, dental, flexible spending, and life insurance
  • Insurance benefits start the first month following 30 days of employment and costs can be reviewed here.
  • Opportunities for professional growth and development.
  • Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.
  • Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match
  • Optional 401A plan with employer contributions.
  • Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).


We encourage you to view more about the State of Iowa Employee benefits and costs at the State of Iowa Employee Benefits Website!

You have the freedom to flourish in Iowa - Apply now!

Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
  1. Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations.
  2. All of the following (a and b):
    1. Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and
    2. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
  3. All of the following (a, b, and c):
    1. One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and
    2. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and
    3. A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or a closely-related field equals one year of full-time experience.
  4. Current, continuous experience in the state executive branch that includes six months of full-time work as a Management Analyst 2 or two and a half years as a Management Analyst 1.
    For additional information, please click on this .

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
  • Yes - I understand and agree.
  • No

02

PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
  • No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
  • Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited college or university with a Bachelor's degree in any field? IF YES - How many years do you have of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations?
  • No experience in the identified areas
  • Less than one year of experience in the identified areas
  • One year to less than two years of experience in the identified areas
  • Two years to less than three years of experience in the identified areas
  • Three or more years of experience in the identified areas
  • Not applicable

04

If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience as a Management Analyst 2 for the State of Iowa do you have?
  • No Experience as a Management Analyst 2
  • Less than 6 months
  • 6 months or more

05

If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience as a Management Analyst 1 for the State of Iowa do you have?
  • No Experience as a Management Analyst 1
  • Less than 12 months of experience as a Management Analyst 1
  • 12 months to less than 18 months of work experience as a Management Analyst 1
  • 18 months to less than 24months of work experience as a Management Analyst 1
  • 24 months to less than 30 months of work experience as a Management Analyst 1
  • 30 months or more of work experience as a Management Analyst 1
  • Not applicable - I am not a State Employee

06

Do you meet A and B:A. Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and B. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
  • Yes - I meet A and B
  • I do not meet A and B

07

Do you meet A, B and C:A. One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations: andB. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; andC. A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or closely related fields equals one year of full-time experience.
  • I meet A, B and C
  • I do not meet A, B and C

08

To best answer the following questions, focus on one specific situation/task in as much detail as possible and avoid generic responses. Working independently can present challenges. Tell us about a time you worked independently on a task or project. What challenges did you face and how did you overcome them?
09

Describe a time it was essential to help your team examine the routine and standardized way of doing things and potentially change the approach to improve a process or system. What strategies or techniques did you employ to ensure to encourage success?
10

Review the Iowa DOT on-line Open Records Request form and other links contained at https://ia.iowadot.gov/openrecords/. You do not need to access any other DOT or State of Iowa web pages, but you may at your own discretion. Using the information from this page and form, please respond to this sample customer e-mail. Your response will be evaluated based on providing accurate answers in a w

About State of Iowa

The State of Iowa is a government entity responsible for providing services and programs to the residents of Iowa. The state government is divided into three branches: the executive branch, the legislative branch, and the judicial branch. The executive branch is headed by the Governor of Iowa, who is responsible for implementing and enforcing state laws. The legislative branch is responsible for making laws, while the judicial branch is responsible for interpreting laws and administering justice. The State of Iowa was admitted to the Union on December 28, 1846, and has since become known for its agriculture, manufacturing, and renewable energy industries.
Learn more about State of Iowa
Size
18,000 employees
Industry

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