RECORDS MANAGEMENT ADMINISTRATOR

City of Surprise, AZ

$84K — $127K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in relevant field such as Public Administration or Information Science
  • 4 years of experience in records/information management
  • 2 years of supervisory or lead experience
  • Ability to implement digital transformation strategies
  • Must obtain Arizona Notary Public Commission and U.S. Passport Acceptance Agent Certification within 30 days of hire

Responsibilities

  • Direct planning, design, and implementation of records management program
  • Ensure compliance with legal mandates related to records
  • Optimize digital transformation to improve records management
  • Manage public records requests efficiently
  • Provide citywide training and coordination for records management
  • Deliver responsive, transparent, and customer-focused services
  • Review and redact confidential information from records

Benefits

  • Comprehensive health coverage
  • Retirement plans
  • Generous paid time off
  • Twelve paid holidays
  • Work/life balance support programs
Full Job Description
Salary : $84,884.80 - $127,296.00 Annually
Location : Surprise, AZ
Job Type: Full-Time Regular
Job Number: 27-00043
Department: CITY CLERK
Opening Date: 08/12/2026
Closing Date: 8/16/2026 11:59 PM Arizona

SUMMARY
The Records Management Administrator directs the planning, design, implementation, and maintenance of the City of Surprise's enterprise-wide records management program, ensuring compliance with legal mandates, optimizing digital transformation, managing public records requests, as well as fostering citywide records management coordination and training under the direction of Deputy City Clerk and the City Clerk. The Records Management Administrator provides responsive, transparent, and customer-focused services to the public, city departments, and external agencies, including reviewing records, redacting confidential information, and ensuring deadlines are met.

EDUCATION AND/OR EXPERIENCE
Bachelor's Degree in Public Administration, Business, Library/Information Science or a related field, and four (4) years of progressively responsible experience in records/information management, including two years of supervisory and/or lead experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position. One year of relevant experience may be substituted for each year of required education. Additional education cannot be substituted for experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS
Required (within 30 days of hire):
- Arizona Notary Public Commission
- U.S. Passport Acceptance Agent Certification

Preferred:
- Certified Records Manager (CRM)
- Information Governance Professional (IGP)
- Certified Municipal Clerk (CMC)

SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.

Successful candidates will receive a post-offer, pre-employment background screening to include:
  • Criminal Background Screening
  • Education & Experience Verification
  • Fingerprinting
  • E-Verify


To view the full job description, including work environment and physical demands, click HERE
The City of Surprise offers a broad range of inclusive employee benefits to help employees in their work and personal lives. We are committed to a total rewards strategy that provides our employees with competitive compensation, generous benefits, and an environment that supports a healthy work/life balance for our diverse workforce. Our comprehensive benefits package includes health coverage, retirement, and a variety of work/life programs, including generous paid time off and twelve holidays. For additional benefit information, please
01

I understand all criminal convictions (felonies and/or misdemeanors including DUIs) that occurred as an adult (age 18 or older) must be disclosed when answering Question 7 and disclosed in full detail in Question 8 in the Agency-Wide Questions section of this application. I also understand my failure to disclose a conviction as outlined in Question 8 may be grounds for elimination of further consideration and/or a job offer to be rescinded.
  • I acknowledge the above statement.

02

Are you legally authorized to work in the United States?
  • Yes
  • No

03

Are you currently employed by the City of Surprise?
  • Yes
  • No

04

Select the option that applies to your highest level of education completed:
  • Master's Degree, or higher, in Public Administration, Business, Library/Information Science or a related field
  • Bachelor's Degree in Public Administration, Business, Library/Information Science or a related field
  • Associate's Degree
  • High School diploma or G.E.D. awarded
  • None of the above

05

How many years of progressively responsible experience in records/information management do you possess?
  • 8 years or more
  • 6 years to less than 8 years
  • 4 years to less than 6 years
  • Less than 4 years
  • None of the above

06

Do you have at least two (2) years of supervisory and/or lead experience?
  • Yes
  • No

07

Within 30 days of hire, this position requires an Arizona Notary Public Commission Certification.
  • I am currently an Arizona Notary Public
  • I acknowledge requirement of Arizona Notary Public Commission with 30 days of hire
  • None of the above

08

Within 30 days of hire, this position requires a U.S. Passport Acceptance Agent Certification.
  • I am currently U.S. Passport Acceptance Agent certified
  • I acknowledge requirement of U.S. Passport Acceptance Agent Certification within 30 days of hire
  • None of the above

09

Please select all that apply for current certifications held:
  • Certified Records Manager (CRM)
  • Information Governance Professional (IGP)
  • Certified Municipal Clerk (CMC)
  • None of the above

Required Question

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