Records and Discovery Manager (MA5) - Region 3/Everett

State of Washington$78K — $105K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 6 years of supervisory or management experience required, with 3 years in Records Management or related fields.
  • Bachelor's degree in a relevant field or equivalent experience is essential.
  • Familiarity with Washington law and federal regulations regarding record discovery is advantageous.
  • Experience in public child welfare is preferred.
  • Strong communication skills to engage with diverse audiences effectively.

Responsibilities

  • Supervise the Forms and Records Supervisors within the Dependency Discovery Unit.
  • Manage the processing of discovery requests to ensure compliance with legal standards.
  • Develop goals and provide performance feedback to team members annually.
  • Conduct training and provide mentoring for new staff in the section.
  • Liaise with regional staff and external agencies on records management issues.
  • Consult on discovery-related technical issues and assist with software use.
  • Analyze data and trends to inform recommendations for improvements.

Benefits

  • Comprehensive health benefits package.
  • Generous leave policy, including vacation and sick leave.
  • Retirement savings options and employer contribution.
  • Ongoing training and development opportunities.
  • Flexible work arrangements, including telework options.
Full Job Description
Salary: $78,504.00 - $105,612.00 Annually
Location : Snohomish County - Everett, WA
Job Type: Full Time - Permanent
Job Number:
Department: Dept of Children, Youth, and Families
Division: CW Field Operations - Region 3
Opening Date: 09/21/2026
Closing Date: 9/28/2026 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step

Job Title: Records and Discovery Manager (MA5).
Location: Everett, WA. - Region 3 (Region Map). This position is a mix of telework and in-office, based on business needs. This hybrid position requires being in the office with the team as needed and one full day a week. This position is based at the Everett Regional Office. Travel is expected to all field offices in the region as needed. There will be some variation in work hours due to business needs, travel to attend trainings and meetings in other locations, and occasional travel across the state.
Closes: 09/13/2026
Salary: $78,504 - $105,612 Annually.

The Department of Children, Youth, and Families (DCYF), Child Welfare Region 3 Division, is seeking a Records and Discovery Manager (MA5) to join a dynamic team in the Dependency Discovery Unit. If you have supervisory/management experience in Records Management, Dependency Discovery, or Public Disclosure, and you'd like to make a difference in the lives of children, youth, and families, apply today!

The Opportunity:
The Records and Discovery Manager is responsible for the oversight of records management, retention, and dependency discovery in the region. This position serves as the lead position responsible for overseeing the region's responsibilities to protect and safeguard records and provide complete copies of the records in dependency discovery. The Dependency Discovery Unit is the sole section that receives and responds to dependency discovery requests within Region 3. This unit provides guidance, training, and consultation to regional-level leadership of child welfare within DCYF regarding the law, court rules, and other requirements on producing records for dependency discovery. This position has delegated authority to act on behalf of the Regional Administrator at meetings as delegated and reports directly to the Area Administrator. This position may also serve as the appeals officer for all appeals of decisions made during the processing of records requests. This position will provide quality assurance functions and assist in training development and implementation. The Records and Discovery Manager has the responsibility to ensure compliance with many state statutes related to the Public Records Act and is responsible for the highest-profile and complex discoveries.

Some of what you will get to do:
  • Supervise and manage the Forms and Records Supervisors within the Regional Dependency Discovery Unit.
  • Manage and provide reliable and professionally sound direction to the units.
  • Ensure the processes used to process discovery requests meet the timeliness and thoroughness required by Civil Rule, WAC, and RCW, and ensure internal consistency in the regional redaction process.
  • Develop goals with each employee, providing them with annual feedback through the performance evaluation process.
  • Provide ongoing mentoring, training, and support to new members of the section.
  • Lead in the areas of records management and dependency discovery for DCYF Child Welfare Region 3.
  • Serve as the primary point of contact for regional staff, Administrative Services, IT, and the local Office of the Attorney General for records management and discovery.
  • Provide consultation and region-wide training to support practice and implementation related to discovery quality assurance measures.
  • Provide direct consultation on discovery, Famlink, ARRTS/Opexus, Adobe Pro, AX, and ACT to management staff in DCYF Region 3.
  • Monitor implementation and practice related to program policies and procedures.
  • Track and analyze data, identify trends, and make recommendations and proposals.
  • Ensure staff are trained on records management, proper records storage, and retention requirements.
  • Develop efficient systems for requesting, creating, and storing records.
  • Provide technical assistance and training to office managers, administrative units, and forms and records analysts on discovery, disclosure, and records management.
  • Represent the region in statewide meetings and workgroups to ensure consistent records management, documentation, and discovery practice.
  • Develop, modify, and review responses to regional quality assurance audits specific to discovery.

What we are looking for (Required Qualifications):
Equivalent education and experience totaling six (6) years as a Supervisor or Manager; ANDthree (3) of those six years must be years of experience in Records Management, Dependency Discovery, or Public Disclosure.
OR
Bachelor's degree in business administration, public administration, law, public health, health administration, social services, human services, behavioral sciences, criminal law/justice, or a related field, AND five (5) years of demonstrated experience in two or more of the following areas: conducting research; analyzing policies, laws, rules, or regulations; conducting business analysis and developing requirements; leading business projects; managing business operations; business policy development; records management, dependency discovery, or public disclosure.
AND
  • The ability to take action to learn and grow.
  • The ability to take action to meet the needs of others.

Note: Demonstrated experience must include supervisor experience.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:
  • Previous work experience and demonstrated knowledge of Washington statutory and administrative law and federal law, as they relate to the discovery of records.
  • Previous work experience and knowledge/familiarity with public child welfare.
  • Previous working knowledge of DCYF programs, services, and records.
  • Previous work experience and knowledge/familiarity with the production of Electronically Stored Information.
  • Knowledge and experience complying with federal and state laws and requirements for dependency, privacy, and confidentiality.
  • Demonstrated leadership experience, with the ability to apply existing tools and skill sets in new, unknown areas of expertise.
  • Demonstrated experience successfully managing multiple projects and competing priorities.
  • Experience planning, directing, implementing, and overseeing the activities of others to achieve program goals.
  • Excellent oral and written communication skills, with the ability to adapt communications appropriately to the audience.
  • Ability to synthesize complex information using effective communication tools and strong technical, written, visualization, and conceptualization skills.
  • Comfort with technology and ability to learn and proficiently use computer equipment, general office software, and specialized software to perform routine duties.
How do I apply?
Complete your applicant profile and attach the following:
  • Cover letter
  • Resume
  • Transcripts, if applicable to qualifications (Unofficial copies are acceptable for application submission.)

Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

This recruitment may be used to fill multiple vacancies.

Must successfully complete formal training courses as required by law, policy, and regional requirements within twelve months of initial appointment.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information:

Benefits eligibility for this position may be different than what's listed in the benefits tab of this recruitment announcement. For more information on employee benefits eligibility, visit:

If you would like to request an accommodation throughout the application/interview process, contact . If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email . Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.

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