Reconstruction Project Manager

Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in project management or reconstruction services
  • General Contractor's License (preferably MA)
  • Required proficiency in Xactimate
  • Experience with insurance claims
  • Strong customer service skills
  • Intermediate math proficiency
  • Effective written and verbal communication skills

Responsibilities

  • Evaluate and sell reconstruction projects to customers
  • Educate customers on project processes
  • Document project scopes and budgets for client approval
  • Develop detailed project schedules and timelines
  • Manage subcontractors and oversee team performance
  • Ensure high levels of customer satisfaction and retention
  • Oversee warranty activities and follow-up services

Benefits

  • 401(k) plan
  • Performance-based bonuses
  • Company vehicle with gas card
  • Company-provided iPad and phone
  • Health insurance coverage
Full Job Description
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Health insurance


Locally owned and operated leading disaster cleanup and restoration company in business in the Boston/North Shore area is seeking a Reconstruction Project Manager. This person will be responsible for managing a wide range of functions necessary to obtain and successfully execute reconstruction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in reconstruction services.

***Competitive Salary + Bonuses & Commission Structure***

Primary Roles and Responsibilities

1 Project Initiation

a. Evaluate and sell projects.

b. Educate customers on process.

2 Project Planning

a. Identify and document project scope of work.

b. Review estimates.

c. Obtain customer and client agreement on scope and estimate.

d. Review budgets.

3 Project Execution

a. Create project schedule and timeline.

b. Identify and qualify subcontractors and resource providers.

c. Negotiate terms and set expectations.

d. Perform periodic reviews to evaluate their performance.

4 Staff Management

a. Manage subcontractors who work together to process reconstruction projects.

b. Conduct regular meetings with reconstruction team.

5 Customer Satisfaction

a. Be responsible for customer service and management of the customer experience.

b. Manage all warranty activities.

Desired Experience and Skill Sets

*General Contractors License (MA Preferred)*
Experience working with insurance
Experience with Dash/NextGear is preferred
Experience with Xactimate is required
Superb customer service track record
Effective written and oral communication
Intermediate math skills

Benefits
  • Company Vehicle/ Car allowance with gas card
  • Company iPad
  • Company Phone

Formal Education/Training

  • High school diploma/GED
  • Project Management Professional (PMP) certification preferred

Physical and Work Environment Requirements

Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and jobsites can be loud.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working 7:00 a.m.-5:00 p.m., Monday-Friday, 45 hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $80,000.00 - $120,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. This franchise is locally owned and operated and a leading disaster restoration company in business in the New England area for over 34 years. We pride ourselves on helping people put their lives back together and helping them through their most stressful times. Working here is rewarding and offers the emotional fulfillment of a job well done every single day.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

About Institute of Inspection Cleaning and Restoration Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization that sets standards for the cleaning and restoration industry. The IICRC was founded in 1972 and is headquartered in Las Vegas, Nevada. The organization provides training and certification programs for professionals in the industry, and also serves as a resource for consumers seeking information about cleaning and restoration services. The IICRC has developed several standards for the industry, including the ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration and the ANSI/IICRC S520 Standard and Reference Guide for Professional Mold Remediation. The current President of the IICRC is Kevin Pearson.
Learn more about Institute of Inspection Cleaning and Restoration Certification
Size
50 employees
Industry
Founded
1972

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