Regional Director of Operations (RDO)Company: Volare Health
Job Type: Full-time, Salaried
Salary: From $180,000 + per year (Depending on Experience)
Work Location: Remote (with extensive regional travel required)
Job DescriptionAre you a proven healthcare leader capable of driving operational excellence across multiple facilities? Volare Health is seeking a highly skilled Regional Director of Operations (RDO) to manage, mentor, and lead our facility administrators.
In this critical leadership role, you will be fully accountable for the overall operations, financial performance, and regulatory compliance of your assigned region. Your primary focus will be maintaining an exceptional standard of patient care, achieving target census levels, optimizing staff retention, and meeting regional budget objectives. If you are an empowered leader with strong business acumen and a dedication to residents' rights, we invite you to apply.
Core ResponsibilitiesFacility & Clinical Leadership
- Strategic Oversight: Lead regional facility management teams and consultants in implementing comprehensive business plans, setting job priorities, and establishing assignments.
- Performance Management: Routinely conduct facility site rounds to monitor nursing care delivery, check facility cleanliness, evaluate staff morale, and coach/discipline administrators as needed.
- Quality Improvement: Drive the quality improvement process across all facility operations and leverage customer survey data to address areas of operational importance.
- Safety & Sanitation: Ensure all properties maintain clean, safe, and orderly grounds, strictly following Fire Safety, Infection Control, Universal Precaution, and Sanitation procedures.
Business & Financial Management
- Budget Accountability: Oversee facility budgets and business practices, including labor costs, payables, receivables, and cash handling, to ensure sound, credible financial practices.
- Revenue & Marketing: Collaborate with administrators to develop and execute targeted marketing strategies that maximize census, payor mix, and ancillary revenues.
- Human Resources & Retention: Monitor HR practices to ensure employment law compliance, manage staff turnover, and proactively develop recruiting and onboarding pipelines to support high morale.
Compliance & Community Relations
- Regulatory Compliance: Ensure all administrators maintain deep working knowledge of and strict compliance with all local, state, and federal healthcare regulations.
- Relationship Management: Build and maintain positive, professional relationships with government regulators, residents, families, physicians, and the surrounding medical community.
Requirements & Qualifications
- Licensure: Must be a Licensed Nursing Home Administrator (LNHA).
- Education: Completion of a Bachelor's degree.
- Mobility: Must be able to travel extensively, including required overnight stays.
- Leadership Experience: Proven background in effective multi-facility performance management, project completion, and independent leadership.
- Core Competencies: Basic computer skills (including professional email use), ability to remain calm in emergencies, and clear communication skills.
- Pre-Employment Screening: Must pass all local health regulations, background checks, drug screenings, and a post-employment physical exam if required.
Physical & Environmental Demands
- Ability to work within fast-paced environments that operate 24/7/365, with occasional extended hours.
- Repetitive use of hands for office equipment, standing for extended periods, and the ability to lift up to 50 lbs unassisted.
- Specific vision and sensory abilities, including close/distance focus and the capability to safely distinguish smells, tastes, and temperatures.
Benefits & PerksAt Volare Health, we believe in supporting our team both professionally and personally. Eligible employees may enjoy:
- Career advancement and professional growth opportunities
- Medical, dental, and vision insurance options for you and your family
- Company-paid life insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid Time Off (PTO)
- Tuition reimbursement
- Unlimited employee referral bonuses
