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Department of Health and Human Services (DHHS)

Public Service Manager II

Opening Date: June 24, 2026

Closing Date: July 8, 2026

Job Class Code: MA30

Grade: 30 (Confidential)

Salary: $71,843.20 - $101,587.20 per year

Location: Augusta

Core Responsibilities:

The Rate Setting Manager supports the ongoing implementation and operations of a comprehensive, streamlined, and coherent system of reimbursement for MaineCare services and programs. This role will provide leadership to the Rate Setting team, working to maintain and improve processes and procedures.

This role’s responsibilities will include:

•        Supervise and provide guidance to unit staff members who administer rate setting processes for MaineCare’s claims processing system, MIHMS.

•        Be responsible for ensuring that rates established for MaineCare programs and services are properly entered into MIHMS.

•        Provide cost analyses and subject matter expertise for services contracted by the Department, which will be used to determine reimbursement rates and methods.

•        Provide fiscal analyses of departmental costs associated with reimbursement for MaineCare and other DHHS programs.

•        Review proposed legislation and prepare fiscal estimates related to this legislation. Implement adopted legislation or regulations.

•        Provide contractual oversight for vendors performing the rate system evaluation, rate assessments, and actuarial analysis of rates and savings payments within specific initiatives.

Minimum Qualifications:

To qualify, you must have an eight (8) year combination of education and/or experience comprised of a Master’s Degree in Business Administration, Public Policy, or closely related field AND two (2) years of responsible experience in quantitative analysis. Directly related professional experience may be substituted for education on a year-for-year basis. 

Preferred experience includes:

•        Experience with and knowledge of the Medicaid program and/or other health and human services programs serving low-income populations

•        Lived experience with Medicaid and/or other health-related social needs common to individuals and families receiving Medicaid coverage

•        Experience as a direct supervisor

The background of well-qualified candidates will demonstrate the following competencies:

1.        Extensive knowledge of Medicaid programs, policies, and operations

2.        Experience effectively leading a team of individuals with different roles, backgrounds, and perspectives to work toward achieving the organization’s goals, including contracted vendors.

3.        A proven ability to analyze complex quantitative data and translate analyses into concise and understandable reports and recommendations.

4.        Experience managing contracts and working effectively with vendors.

5.        An established record of managing complex fiscal issues with successful outcomes.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

Application Information:

For additional information about this position please contact Dwayne Parsons at 207-287-4875.

Please submit all documents or files in PDF or Word format.

To request a paper application, please contact [email protected]

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value). 
• Retirement Plan – The State contributes the equivalent of 18.91% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There’s a job and then there’s purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.