Job Description
Position Summary:

Under the general supervision of the Technical Services Supervisor & DOC Radio Coordinator, this position provides specialized technical and comprehensive support, consultation, and training services for Department staff on P25 digital trunking radio systems.The primary responsibility and expertise are to support, configure, maintain, and install radio systems and encompassing technologies.This position will assist in developing, recommending, and implementing standards for radio systems within all our clients' institutions, included but not limited to hardware, software and network standards for these systems. The position will assist in managing radio systems including fleet mapping, maintenance and audit of Code Plug data for programmable radios, maintaining inventory of radio equipment, coordinating purchase of equipment to ensure compatibility and cost effectiveness, coordinate with outside agencies interoperability of radio equipment and frequencies, assist purchasing agent in development of requests for purchase for radio systems and equipment, and assist in administration of FCC frequencies licensed to our client. This position will assist in connecting these systems to existing state networks and stay up to date with networking & I.T. principles in line with Wisconsin BTM.Extensive field work and travel are incorporated in this position with "hands on" work in installing and maintaining these systems.The person assigned to this position will be required to assist in directing vendors in installation and maintenance of these systems. This position shall comply with our client's administrative rules and policies and procedures.

Work Activities Include but are not Limited to:

• Analysis and review to ensure compliance with new and existing radio systems.
• Assist with development and installation of radio communications systems on a state-wide basis.
• Assist with on-site radio asset management.
• Provide consultation and technical assistance for all radio communications systems and equipment department-wide.
• Maintain liaison with other agencies to share information on common problems.
• Direct and in some cases, develop training plans.
• Attend appropriate training, conferences, seminars and read technical publications to maintain a high level of expertise concerning radio communication technologies.

Important Details:

Interview Process: Virtual Microsoft Teams Interview. AI Assistance is PROHIBITED.

Duration: Through 6/30/2027 with possible extension

On-site or remote: Must be a Wisconsin resident or willing to relocate. Hybrid position with travel as required.

Requirements

1. Knowledge of radio equipment and digital radio trunking systems.
2. Knowledge of all operation procedures in radio equipment.
3. Knowledge of SIMPs.
4. Knowledge of FCC Licensing procedures and license maintenance requirements.
5. Knowledge of Radio Programming related to software and interface equipment.
6. Knowledge of how to properly maintain a fleet of portable batteries.
7. Working knowledge of PCs, standard Windows OS's and Microsoft Office (Access, Outlook, Word, Excel).Experience with workstation backup principles.
8. Experience with networking concepts and principles.Experience working with network hardware including switches, routers & firewalls.
9. Experience cabling network-attached equipment, to include copper and fiber optic technologies.
10. Strong verbal and written communication skills.
11. Skill in resolution of conflicts of both technical issues and interpersonal relationships.
12. Skill in establishing and maintaining effective working relationships with personnel, institution personnel, professional consultants, vendors / trades people, and representatives of other agencies.
13. Ability to create clear and comprehensive technical documentation and detailed system diagrams.
14. Ability to work well alone or in a team environment.
15. Ability to manage time and juggle multiple simultaneous projects and operational responsibilities.

Benefits

Hourly rate for Corp to Corp/1099: $64.00

Hourly rate for W2: $44.00

Full-Time W2 employees may receive the following benefits:

• Health and Dental Insurance
• Life Insurance
• Short/Long Term Disability Insurance
• Simple IRA
• Referral Bonus
• Employee Assistance Program