JP Morgan Chase & Co.

Quant Analytics Sr. Associate - Employee Experience

JP Morgan Chase & Co.$90K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in analytics, focusing on integrating digital and offline data.
  • Proficient in varied data analytics tools for comprehensive data collection and analysis.
  • Experience with tag management systems for accurate data capture from multiple sources.
  • Familiarity with journey analytics tools that consider both digital and non-digital user experiences.
  • Basic knowledge of Virtual Assistants and performance measurement strategies.
  • Skilled in SQL, R, Python, or similar data analysis tools for insights generation.
  • Strong communication skills to convey data narratives supporting strategic direction.

Responsibilities

  • Assist in creating data-driven narratives combining digital and offline data for product development.
  • Contribute to product insights for various stakeholders using comprehensive performance data.
  • Support the optimization of analytics frameworks to enhance data collection accuracy.
  • Collaborate with engineering to translate business goals into technical specifications.
  • Work with Digital Product Owners on scoping features aligned with data-driven insights.
  • Document product requirements and ensure implementation aligns with business goals.
  • Facilitate collaboration between business units for seamless integration of new features.
  • Help develop internal Business Intelligence capabilities to democratize access to data.

Benefits

  • Collaborative work environment across diverse teams to enhance product development.
  • Opportunity to influence data-driven product strategies and employee experience initiatives.
  • Engagement in cross-functional projects that improve organizational analytics maturity.
  • Exposure to a technologically sophisticated environment and advanced analytics tools.
Full Job Description
Job Description

As a Senior Associate, Digital Product Analytics in Employee Experience, you support the development and execution of data strategies that align with product development initiatives. Reporting to the Head of Employee Experience Analytics, this individual assists in analyzing data, supporting digital data collection frameworks, generating insights, and creating data visualizations to enhance product insights and employee experience across platforms.

Success in this position relies on a solid foundation in product analytics, the ability to craft insightful narratives from digital data, familiarity with data measurement systems, and a good understanding of the fundamentals of digital analytics. This individual will collaborate closely with Digital Product Owners and engineering teams, contributing to the integration of data-driven insights that support product features and improvements to the overall employee experience.

Job responsibilities

This role will include, but not be limited to, the following:

  • Assist in crafting and presenting data-driven stories that integrate both digital and offline data sources to support product development and strategic decisions, ensuring stakeholders understand the impact of data on product performance.


  • Contribute to the development of product insights for various audiences, leveraging both digital and offline data to provide a comprehensive view of product performance and user behavior.


  • Support the optimization and implementation of analytics frameworks that encompass both digital and offline data collection, using tag management systems and other relevant tools to improve data accuracy and functionality.


  • Collaborate with the engineering team to translate business goals into technical specifications, ensuring alignment with digital product strategies and operational needs, while considering the integration of offline data sources.


  • Work closely with Digital Product Owners on product roadmap feature scoping and enhancements to ensure data-driven decisions shape user experience and product functionality, incorporating insights from both digital and offline data.


  • Assist in documenting product requirements, defining acceptance criteria, and ensuring that technical implementation aligns with business objectives through data governance and hygiene practices, including the management of offline data sources.


  • Facilitate collaboration among different business units to ensure that new features integrate well with existing systems and support the overall digital strategy, while also considering the impact of offline data.


  • Contribute to the development of internal Business Intelligence capabilities to democratize data access and enhance organizational analytics maturity, enabling data-backed decision making that includes insights from both digital and offline data.


  • Support cross-functional teams in planning and execute product features, optimizing the customer journey and product performance through strategic data collection and analysis that synthesizes both digital and offline data sources.


Required qualifications, capabilities, and skills

  • Minimum 3-5 years of experience or equivalent expertise in analytics, with a focus on synthesizing and integrating both digital and offline data sources to derive insights.


  • Proficient in using a variety of data analytics tools and platforms to collect, analyze, and report on data, with an emphasis on integrating diverse data sets to form a cohesive narrative.


  • Experience with tag management systems and other data collection frameworks to ensure accurate and comprehensive data capture from multiple sources, both digital and offline.


  • Familiarity with journey analytics tools that combine digital and non-digital data to understand the complete user journey is a plus.


  • Basic knowledge of Virtual Assistants and measurement strategies to assess VA performance, with an understanding of how offline interactions can impact overall performance.


  • Demonstrable skills in SQL, R, Python, or similar tools for data analysis, critical for joining and analyzing diverse data sets to drive insights and optimize product strategies.


  • Strong communication skills, capable of transforming complex and varied data into insights; this role involves more than reporting - it's about weaving together data from multiple sources into narratives that support strategic decisions.


Preferred qualifications, capabilities, and skills

  • Experience in product analytics within a technologically sophisticated environment, demonstrating the ability to support analytics teams and contribute to product strategies.


  • Knowledge in creating and managing insightful, actionable dashboards and reports using business intelligence tools, enhancing decision-making and performance monitoring.


  • Good organization skills, capable of handling multiple concurrent projects in a dynamic setting, and contributing to teams achieving digital excellence.


About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

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Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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