Land O Lakes

Quality Supervisor

Land O Lakes • $70K — $106K *
Websterville, VT 05678In-Person
Food & Beverages
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Food Science, Microbiology, or a related field.
  • Experience with GFSI audit schemes (BRCGS, SQF, FSSC 22000, etc.) is required.
  • Laboratory and quality program management experience required.
  • Knowledge of regulatory requirements for dairy manufacturing preferred.
  • PCQI and HACCP certifications strongly preferred.
  • Strong leadership, decision-making, and problem-solving skills are essential.
  • Proficient in Microsoft Office and data analysis.

Responsibilities

  • Direct and coordinate Quality Assurance Technicians' activities, including timecard approval.
  • Ensure completion of Vermont Creamery proficiency testing for microbiological and analytical testing.
  • Maintain laboratory safety and follow good laboratory practices.
  • Assist in the timely disposition of non-conforming products and equipment.
  • Respond to quality and food safety issues in production and assist with investigations.
  • Oversee environmental monitoring swab collection and management.
  • Lead the Internal Auditing Team conducting monthly GMP audits.
  • Manage consumer complaint investigations and trend analysis.
  • Support compliance with BRCGS and continuous improvement of Quality metrics.
  • Implement and improve the CAPA prerequisite program.

Benefits

  • Opportunities for professional development and continuous improvement.
  • Cross-departmental collaboration with Operations and Plant Management.
  • Participation in high-impact quality and compliance initiatives.
  • Work in a fast-paced environment with a focus on food safety.
Full Job Description
Quality Supervisor

Under direction of the Quality Assurance Manager, the Quality Assurance Supervisor is responsible for supervising and directing Quality Assurance Technician personnel across all schedules and shifts, while working closely with the Production and the Quality Teams to identify, solve, and prevent issues affecting quality and food safety. Responsible for assisting the Quality Assurance Manager and the rest of the Vermont Creamery Management Team in the continuous improvement of the quality system for BRCGS, EQMS, and regulatory compliance. A key position within the Vermont Creamery Quality Assurance Team, the Quality Assurance Supervisor provides expertise and support to the Operations Team and Plant Management Team, fostering a cross departmental food safety, quality, and compliance culture.

Hours: 8am - 5pm Monday - Friday; Shift schedules could include days, nights, weekends, some holidays, hours subject to business needs

Competencies, Skills, and Knowledge

  • Must possess strong leadership skills, problem solving skills and decision-making skills


  • Strong Microsoft Office, word processing, data entry skills, and statistical analysis skills required


  • Must be able to perform mathematical calculation and analysis


  • Ability to conduct and interpret lab analysis


  • Must be able to handle multiple assignments


  • Must be precise, accurate and well organized


  • Must be able to perform in a demanding, fast-paced environment


  • Excellent communicator, influencer, and negotiator, to work cross-functionally with multiple departments and leadership levels


  • Intelligent, fast-learner, strategic and innovative thinker, agile, and comfortable with continuous change


Required Education and Experience:

  • Bachelor's Degree in Food Science, Microbiology or other related fields.


  • Knowledge of regulatory requirements for dairy manufacturing is preferred.


  • Experience with GFSI audit schemes (BRCGS, SQF, FSSC 22000, etc.) is required.


  • Experience in lab and quality program management required.


  • PCQI and HACCP certifications strongly preferred


Essential Functions & Responsibilities:

  • Direct and coordinate the activities of the Quality Assurance Technicians including timecard approval


  • Assure engagement and completion of all Vermont Creamery proficiency testing for microbiological and analytical testing


  • Assure laboratory safety and good laboratory practices


  • In conjunction with the Quality Assurance Manager, disposition non-conforming product and equipment in a timely manner


  • With the assistance of the Quality Assurance Technicians, react and respond to quality and food safety issues in the production area. Assist with investigation and incident resolution


  • Coordinate, manage and assist in collection of environmental monitoring swabs


  • With the assistance of the Quality Assurance Technicians, perform verification on finished goods documentation to ensure that each finished good lot meets positive release criteria


  • Plan and establish work schedules and coverage in the event of planned and unplanned absences of QA Technicians


  • Lead the Vermont Creamery Internal Auditing Team in conducting monthly internal GMP audits. Track, trend, document, and coordinate resolution of audit findings


  • Lead consumer complaint investigations. Track and trend consumer complaints


  • Supports the compliance for BRCGS while supporting continuous improvement for Quality metrics/Key Performance Indicators (KPI) in their area of responsibility


  • Supports quality improvement initiatives (e.g. consumer complaints, product defect reduction) within the plant


  • Ensures compliance with all regulatory and Vermont Creamery guidelines pertaining to safety, health, and environmental


  • Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas


  • Implement, maintain, and improve the Vermont Creamery CAPA prerequisite program


  • Investigates and analyzes incidents to identify trends in product quality and food safety information. Initiates corrective actions and communicates findings as appropriate


  • Uses root cause analysis and continuous improvement tools to help isolate and resolve quality and food safety issues


  • Manage Kosher, non-GMO and GFCO certifications


Salary Range: $70,800 - $106,200. In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.

About Land O Lakes

Land O' Lakes Inc. is one of America's premiere member-owned cooperatives. They offer local cooperatives and agricultural producers across the nation an extensive line of agricultural supplies, as well as state-of-the-art production and business services. They also are a leading marketer of dairy-based food products for consumers, foodservice professionals and food manufacturers.

Land O'Lakes Careers

Join the vibrant team at Land O'Lakes, a leader in agribusiness and food production, renowned for its commitment to quality and innovation. As part of our dynamic team, you will have the opportunity to work alongside professionals who are leaders in their fields, contributing to projects that impact food systems globally.

Work You'll Do

At Land O'Lakes, we offer a variety of job opportunities that allow you to bring your passion and innovation to help us grow and lead in the industry. Whether you're looking for a position in research and development, marketing, sales, or operations, we have a place for you. Our team is at the forefront of developing new technologies and solutions that continue to advance agriculture and food production.

Career Growth and Development

We believe in nurturing the professional growth of our employees. Land O'Lakes provides extensive leadership and diversity training programs designed to enhance your skills and advance your career. From internships to full-time positions, every role at Land O'Lakes is a step towards future-proofing your career in an ever-evolving industry.

Culture and Benefits

Our company culture is rooted in a commitment to excellence and inclusivity. At Land O'Lakes, you'll find a supportive network that values diversity and leadership. We offer competitive benefits that ensure the well-being of our employees and their families, including health, dental, and vision insurance, as well as retirement plans and employee wellness programs.

Innovation and Team Collaboration

Innovation is at the heart of everything we do at Land O'Lakes. Join our team and collaborate on groundbreaking projects that set industry standards. Our employees are encouraged to think creatively and bring new ideas to the table, ensuring that we stay ahead of the curve in a competitive market.

Join Our Team

Explore the employment opportunities at Land O'Lakes where your skills and passion can lead to exceptional career growth. We are actively hiring and looking for individuals who are curious, creative, and eager to drive innovation in the agriculture and food sectors.

Prepare for Your Interview

Ready to join Land O'Lakes? Prepare your resume to highlight your relevant experience and skills. Our interview process is designed to understand your professional background and how it aligns with the goals of our company. We seek passionate, solution-driven team players who are ready to make a difference.

Stay Connected

Keep up to date with the latest from Land O'Lakes by following our careers blog. Gain insider perspectives and industry-leading insights that can help you navigate your professional journey. Personalize your experience by signing up for job alert emails tailored to your career preferences and be the first to know about new openings. At Land O'Lakes, we are more than just a company; we are a community that fosters growth, leadership, and innovation. Join us and be part of a team that is dedicated to making a significant impact in the world.
Learn more about Land O Lakes
Size
9,000 employees
Industry
Food & Beverages
Founded
1921
* Ladders Estimates

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