Keurig Dr Pepper

Quality Supervisor

Keurig Dr Pepper • $70K — $95K *
Rochester, NY 14609In-Person
Food & Beverages
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Food Science, Engineering, Chemistry, Biology, or related field preferred.
  • 1+ years of experience in quality or product development in food manufacturing.
  • Proven experience in developing Quality Plans to meet KPI's and Quality Goals.
  • Strong knowledge of GMP, HACCP, FSMA, SQF Principles, and Quality Management Systems.
  • Familiarity with Lean Six Sigma/Continuous Improvement is beneficial but not necessary.
  • Previous use of SAP and SPC (InfinityQS) preferred.
  • Exemplary written and verbal communication skills across diverse teams.

Responsibilities

  • Lead and support a team of Quality Technicians in daily operations and tasks.
  • Ensure quality and food safety compliance aligns with customer expectations.
  • Prepare the plant for various audits by maintaining 'inspection ready' status.
  • Analyze and report quality performance data to inform management decisions.
  • Train Quality Teams and Plant personnel on compliance with testing procedures and quality policies.
  • Conduct audits and tests to identify and resolve quality issues.
  • Maintain comprehensive quality records and communicate priorities effectively.

Benefits

  • Medical, Dental, Vision, and Disability coverage available from Day 1.
  • Paid Time Off including parental leave, vacation, and sick leave.
  • 401k plan with company match to encourage retirement savings.
  • Tuition Reimbursement for further education opportunities.
  • Annual bonus based on individual performance metrics.
Full Job Description
Job Overview:

As the Quality Supervisor you will supervise and provide day to day leadership to a team of Quality Technicians to ensure Quality plans are met. The Quality Supervisor will be involved in designing experiments for product, packaging and line qualifications, analyzing and solving quality problems, preparing procedures, and training inspectors. You will perform audits, analyze quality costs and other quality data, and apply quality tools and fundamental statistical methods for process control to ensure production of products and processes are consistent with established standards. You will promote and support Keurig Dr Pepper's Continuous Improvement efforts and initiatives.

Shift & Schedule: This is a full time position on our 3rd shift working 10:00pm to 6:30am, Monday-Friday. Flexibility for additional coverage outside of these hours, including potential weekends and/or holidays, is also required as needed.

What you will do:
  • Provide leadership and direction to QA Techs by managing the workload, training and employee relations issues.
  • Ensure quality and food safety initiatives to link product development, manufacturing, process improvement with customer expectations are maintained.
  • Ensure plant is "inspection ready" in compliance with requirements in preparation for third party, partner, regulatory, and certification audits.
  • Manages the collection, analysis and reporting of performance and product conformance quality data to inform production department managers on status and priorities of quality issues.
  • Support training of Quality Teams and Plant personnel in their QC process to ensure the proper performance to Keurig Dr Pepper Quality testing procedures, Quality policies and compliance with KDP and customer specifications (i.e., Quality Manual).
  • Perform audits and Quality tests with operations and QA staff to address quality related issues.
  • Audit production processes to record, document, and evaluate consistency to customer and Keurig Dr Pepper specifications and validation of corrective actions over time.
  • Develop and maintain quality information records and reports (customer complaints, internal issues, etc.) to adequately communicate production capabilities and quality issue priorities and status, with regular reporting.
  • Problem solve, troubleshoot and resolve quality issues - utilizing quality tools (cause and effect, process mapping, statistical methods, etc.) with the ultimate goal being implementation of effective corrective actions.
  • Monitor production QC performance to ensure that labeling, product information and product packaging satisfies Keurig Dr Pepper and/or customer specifications.
  • Helps facilitate dispositions/resolutions to daily production quality issues as needed.
  • Use and maintain quality databases (design, create, import, export, query, report, analyze)
  • Ensure the staff is aware of their responsibility to report food safety, quality and regulatory compliance with authority to initiate action
  • Responsible for ensuring the production of a safe, wholesome and quality product and requires trained designees when applicable.
  • Assists in hiring and training of new employees
  • Performs other duties as requested by management.
  • Follow all Keurig Dr Pepper policies and procedures.

Ensure high performance results of your team by:

  • Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
  • Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
  • Embracing diverse perspectives to foster innovation, learning from both successes and failures
  • Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations

Total Rewards:
  • Salary Range: $70,500 - $95,000
  • Actual placement within the compensation range may vary depending on experience, skills, and other factors
  • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
  • Annual bonus based on performance and eligibility
  • Benefits eligible Day 1!

Requirements:
  • Bachelor of Science degree in Food Science, Engineering, Chemistry, Biology, or related field highly preferred
  • 1+ years' experience in a product development or quality role, preferably in food manufacturing
  • Demonstrated expertise in building Quality Plans including strategy and tactics that have successfully met Quality/Food Safety KPI's and Quality Goals
  • Advanced understanding of GMP, HACCP, FSMA, Safe Quality Food (SQF) Principles, Food Defense Principles & Quality Management Systems. (QMS)
  • Understanding of Lean Six Sigma/Continuous Improvement is helpful but not required
  • Previous experience using SAP and SPC (InfinityQS) is preferred
  • Excellent written and verbal communication skills across a broad variety of departments
  • Ability to positively and comfortably handle and prioritize multiple tasks in a fast-paced environment with self-motivation and focused attention to detail.
  • Ability to develop protocols, training materials and reports with the guidance of resources
  • Self starter; take charge, positive and proactive attitude

About Keurig Dr Pepper

Keurig is a beverage company that offers a variety of K-Cup pods and single-serve coffee makers. The company provides iced coffee brewers, cappuccino, and latte makers.

Keurig Dr Pepper Careers

Join the vibrant team at Keurig Dr Pepper, a leading beverage company in North America, where innovation, leadership, and diversity thrive. As a powerhouse in the beverage sector, Keurig Dr Pepper offers a plethora of job opportunities that cater to a variety of skills and career aspirations.

Work You’ll Do

At Keurig Dr Pepper, every position contributes to the company's success, from brewing innovation to market leadership. Our team is committed to fostering a culture of growth and professional development, making our company a perfect place for those who are driven to excel in their careers.

Explore Career Paths

Whether you're looking for an internship, full-time employment, or a leadership role, Keurig Dr Pepper provides a dynamic environment where your career can flourish. We are dedicated to hiring talented professionals who are eager to drive our mission of delivering high-quality beverages to consumers globally.

Innovate and Lead

Join a team where innovation is at the core of everything we do. Keurig Dr Pepper is home to a diverse group of forward-thinking professionals who are not only experts in their fields but are also leaders who inspire change and growth within the industry.

Diversity and Inclusion

At Keurig Dr Pepper, we believe diversity fuels innovation. Our commitment to diversity training ensures that all team members have the opportunity to thrive and contribute their unique perspectives. We strive to create an inclusive workplace where everyone feels valued and empowered.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. At Keurig Dr Pepper, you will find a supportive culture that values networking, leadership development, and a work-life balance. We invest in our employees through comprehensive benefits packages and continuous professional development opportunities.

Join Our Team

Search for open positions that match your skills and interests. Keurig Dr Pepper is always on the lookout for passionate, curious, and innovative team players. Explore the exciting employment and internship opportunities available and find out how you can contribute to our community of dedicated professionals.

Stay Connected

Keep up to date with the latest company news, career tips, and industry insights—all from the people who work here. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and discover the rewarding career opportunities that await at Keurig Dr Pepper.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that’s as committed to your career growth as you are. At Keurig Dr Pepper, we’re not just filling positions—we’re building leaders.

Keurig Dr Pepper Jobs

With a commitment to innovation, leadership, and diversity, Keurig Dr Pepper is more than just a beverage company—it's a place where you can make a difference. Join us in our journey to refresh the world and make a lasting impact.
Learn more about Keurig Dr Pepper
Size
27,500 employees
Market Cap
$51 billion
Industry
Food & Beverages
Net Income
$1.3 billion
Founded
1990
5 Year Trend
+14.5%
Revenue
$11.6 billion
NASDAQ
KDP
* Ladders Estimates

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