Quality Manager

WestFall Technik

$140K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, Quality, or related technical field; master's degree or certifications are a plus.
  • 5-7 years of experience in quality management in a manufacturing setting, preferably in plastics, packaging, or regulated industries.
  • Certified Lead Auditor for ISO 9001, ISO 13485; SQF and/or HACCP certification preferred.
  • Proficient in ERP systems (SAP, Oracle), QMS tools, and Microsoft Office (Excel, PowerPoint).
  • Experience with Lean, Six Sigma methodologies, and root cause analysis techniques.

Responsibilities

  • Develop, implement, and maintain the Quality Management and Control Strategy.
  • Ensure compliance with ISO standards and customer-specific requirements through effective QMS oversight.
  • Lead continuous improvement initiatives and drive a culture of quality across the organization.
  • Conduct internal audits of processes and documentation to verify adherence to standards.
  • Manage the Corrective and Preventive Action (CAPA) system, tracking completion of actions and analyzing trends.

Benefits

  • 11 Paid Holidays, Sick Leave, and Vacation Pay.
  • 401K with Employer Match.
  • Comprehensive Medical, Dental, and Vision coverage with life insurance and disability options.
  • Paid Parental Leave and additional supportive benefits.
Full Job Description
We are currently seeking Quality Manager, with the below qualifications:

Professional Attributes

The Quality Manager is responsible for developing, implementing, and maintaining the
Quality Management and Control Strategy. This role ensures that quality standards are
consistently met through robust systems, proactive process control, and cross-functional
leadership. The Quality Manager serves as the site's Management Representative for ISO
and other quality certifications (e.g., SQF) and leads efforts in continuous improvement,
regulatory compliance, and customer satisfaction.
Strong communication, analytical thinking, systems proficiency, and presentation skills are
essential for effectively managing internal teams, addressing customer concerns, and
collaborating with cross-functional departments.

Desired Skills and Experience

1. Quality Management Systems (QMS)
• Oversee, maintain, and continuously improve the company's QMS to meet ISO and
customer-specific requirements.
• Analyze system performance data and recommend changes to enhance
effectiveness, reduce variation, and ensure compliance.
• Audit internal processes and documentation to ensure full adherence to applicable
standards (ISO 9001/ 13485, SQF etc.).
• Lead the development and implementation of new quality programs and systems as
needed.

2. Leadership & Strategic Planning
• Serve as the ISO Management Representative and SQF Practitioner, managing
related documentation, teams, and external audit activities.
• Coordinate quality activities in new product introductions and engineering projects to
ensure compliance from design through production.
• Establish strategic quality goals and KPIs aligned with business objectives, regularly
reporting progress to executive leadership.
• Lead the Food Safety Team and oversee compliance with food safety standards
where applicable.

3. Problem Solving & Root Cause Analysis
• Lead advanced problem-solving efforts (e.g., 8D, DMAIC, FMEA) using analytical
tools to identify root causes and implement effective corrective actions.
• Champion the Corrective and Preventive Action (CAPA) system:
o Track and verify open actions for timely completion.
o Analyze trends and recurring issues to drive systemic improvements.
o Conduct effectiveness audits and department-level ISO process audits.

4. Continuous Improvement
• Drive a culture of continuous improvement across the organization using tools such
as Lean, Six Sigma, and SPC.
• Facilitate training sessions, quality awareness programs, and workshops to elevate
the quality mindset.

5. Other Duties as Assigned
• Take on additional responsibilities as needed to support the team and meet
operational priorities.
Specific Skill Set
Communication
Excellent verbal and written communication skills for
internal and external interactions, report writing, and audit
presentations.
Presentation Confident in presenting data, trends, and insights to
senior management, auditors, and customers.
System Strong understanding of ERP systems, QMS software,
and data analysis platforms.
Analytics Ability to interpret data, draw logical conclusions, and
make data-driven decisions.

Exposure
• Bachelor's degree in engineering, Quality, or a related technical discipline (master's
degree or certifications a plus).
• Minimum 5-7 years of progressive quality management experience in a
manufacturing environment (plastics, packaging, or regulated industries preferred).
• Certified Lead Auditor for ISO 9001, ISO 13485; SQF and/or HACCP
training/certification highly desirable.
• Proficiency in Microsoft Office (Excel, PowerPoint), ERP systems (SAP, Oracle, etc.),
and QMS tools.
• Experience in Lean, Six Sigma (Green or Black Belt preferred), and root cause
analysis methodologies.
ESSENTIAL FUNCTIONS AND PHYSICAL DEMANDS
• The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job??
• Reasonable accommodation may be made to enable individuals with disabilities to
perform the essential functions?
• While performing the duties of this job, the employee is regularly required to stand,
walk, sit, use hand to finger, or feel, reach with hands and arms, and talk or hear??
• The employee must occasionally?lift?to 25?lbs.?when necessary??

WORK ENVIRONMENT
The work environment is usually in an office within a manufacturing facility with low to
moderate noise level. The work environment characteristics described here are
representative of those an employee encounters while performing the essential functions of
this job.
• Ability to work well with others, one on one, remote, via video and phone.
• Ability to work independently

What You'll Love About Us:
  • Salary: $140,000 (Based on education and experience)
  • 11 Paid Holidays, Sick Pay, Vacation Pay
  • 401K, Plus Employer Match
  • Medical, Dental, Vision, Company Sponsored Life and AD&D, Short and Long Term Disability, Paid Parental Leave, and More...

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