Printpack, Inc

Quality Manager

Printpack, Inc • $88K — $105K *
Grand Prairie, TX 75052In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of quality assurance experience in a manufacturing environment
  • Proven experience in ISO 9001 system administration
  • Familiarity with Food Safety systems such as ISO 22000 or SQF
  • Knowledge of statistical quality control and lean manufacturing principles
  • Experience in managing high-performing teams

Responsibilities

  • Lead and enhance ISO 9001 & ISO 22000 Quality Management Systems
  • Oversee operations in the QC Lab and calibration programs
  • Drive resolution for customer complaints and implement corrective actions
  • Manage supplier quality issues and assess incoming material performance
  • Champion plant-wide continuous improvement and lean initiatives
  • Support commercialization of new products by setting quality standards
  • Coach and develop a skilled quality team
  • Act as the main quality liaison for customers, auditors, and suppliers

Benefits

  • Standard Monday–Friday work schedule with flexibility for operational needs
  • Physical requirements include occasional lifting of up to 50 lbs and use of PPE in specific areas
  • Up to 25% travel for customer relations, supplier visits, and audits
Full Job Description
Are you a quality leader who thrives at the intersection of systems, people, and manufacturing excellence? As a Quality Manager at Printpack, you'll serve on the Plant Leadership Team and own the quality function at the facility level —from lab operations and customer relationships to ISO management systems and continuous improvement. This is a high-impact leadership role in our Grand Prairie, TX plant where your expertise directly protects our customers, empowers our associates, and drives operational performance.

What You'll Do
  • Lead and continuously improve ISO 9001 & ISO 22000 Quality Management Systems
  • Oversee QC Lab operations, calibration programs, and test method development
  • Drive customer complaint resolution, root cause analysis, and corrective/preventive actions
  • Manage supplier quality issues and incoming material performance
  • Champion continuous improvement and lean manufacturing initiatives across the plant
  • Support new product commercialization by establishing quality standards from development through launch
  • Lead, coach, and develop a high-performing quality team
  • Serve as the plant's primary quality contact for customers, auditors, and suppliers

Skills That Set You Apart
  • Quality Systems Management — Administering, auditing, and improving ISO 9001 and food safety systems
  • Statistical Process Control — Control charts, capability studies, measurement system analysis, and data-driven decision making
  • People Leadership — Building, motivating, and developing high-performing quality teams
  • Customer & Supplier Management — Complaint investigation, scorecard management, supplier claims, and relationship building
  • Communication & Influence — Driving quality understanding and compliance at all levels with clarity and confidence
  • Continuous Improvement & Lean — Applying structured problem-solving and lean tools to reduce variability and improve performance
  • Lab & Equipment Oversight — Managing QC lab operations, calibration programs, and test procedure accuracy
  • Training & Development — Building team capability in defect recognition, quality tools, and statistical methods
  • Planning & Prioritization — Managing multiple competing priorities with focus in a fast-paced environment

What You Bring
  • Quality assurance experience in a manufacturing environment
  • Demonstrated experience with ISO 9001 system administration
  • Experience with Food Safety systems (ISO 22000, SQF, or equivalent)
  • Working knowledge of statistical quality control and lean manufacturing principles

Work Environment & Physical Requirements
  • Standard Monday–Friday schedule with flexibility for plant operations, audits, and customer needs
  • Ability to stand, walk, and navigate manufacturing areas; lift up to 50 lbs occasionally; PPE required in designated areas (hearing protection, safety glasses, steel-toe shoes)
  • Travel: Up to 25% (customer visits, supplier visits, audits, cross-site activities)

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About Printpack, Inc

Printpack, Inc is a privately held packaging company headquartered in Atlanta, Georgia. The company was founded in 1956 and has since grown to become one of the largest packaging companies in the United States. Printpack offers a wide range of packaging solutions for various industries, including food and beverage, healthcare, and consumer goods. The company is known for its innovative packaging designs and commitment to sustainability. Printpack has operations in the United States, Europe, and Asia.
Learn more about Printpack, Inc
Size
5,000 employees
Industry
Food & Beverages
* Ladders Estimates

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