Eastman Chemical Company

Quality Manager (Mitsubishi Chemical Advanced Materials)

Eastman Chemical Company$90K — $130K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Quality, Business, or a related field desired
  • 5-10 years of quality leadership experience within a manufacturing environment
  • 2+ years of supervisory or people leadership experience
  • Strong knowledge of Quality Management Systems, SPC, root cause analysis, and CAPA methodologies
  • Experience with ISO and regulatory compliance frameworks
  • Excellent verbal and written communication skills

Responsibilities

  • Lead, coach, and develop the site Quality organization
  • Establish and execute the plant's Quality strategy
  • Own and continuously improve the site’s Business Excellence System (BES)
  • Define, monitor, and report key quality KPIs
  • Serve as the primary quality liaison for customers
  • Lead internal audit programs across North American sites
  • Ensure raw materials and finished goods meet specifications

Benefits

  • Lead the Quality function at a key manufacturing operation
  • Develop and influence a dedicated Quality team
  • Shape site-level quality strategy while contributing to broader Americas initiatives
  • Drive meaningful improvements in customer satisfaction and process capability
  • Collaborate across Operations, Engineering, Commercial, and regional Quality teams
  • Comprehensive benefits package
Full Job Description
Company:
Mitsubishi Chemical Advanced Materials Inc.

Job Description:

Are you a strategic quality leader who is passionate about developing teams, strengthening quality systems, and driving measurable improvements across manufacturing operations? We are seeking an experienced Quality Manager to lead the Quality function at our Reading facility and help build a culture centered on accountability, customer focus, continuous improvement, and operational excellence.

Reporting to the Plant Manager, this role leads a team of three and has broad influence across the site and North American operations. You will shape plant quality strategy, strengthen management systems, improve process capability, partner directly with customers, and drive initiatives that reduce risk and enhance overall plant performance. This is an excellent opportunity for a hands-on leader who can move seamlessly between strategy, people leadership, technical problem-solving, and customer engagement.

What You'll Do
Lead Quality Strategy & Develop the Team
  • Lead, coach, and develop the site Quality organization, including staffing, performance management, and capability building
  • Establish and execute the plant's Quality strategy aligned with North American and corporate objectives
  • Foster a culture of quality, accountability, and continuous improvement across all functions
  • Lead selected Americas Quality projects and initiatives requiring cross-functional and cross-site collaboration
Own Quality Systems & Compliance
  • Own and continuously improve the site's Business Excellence System (BES)
  • Ensure quality systems remain effective, sustainable, and aligned with applicable standards and business requirements
  • Support compliance with frameworks such as ISO 9001, ISO 13485, ISO 17025, AS9100, and RC 14001
  • Serve as the primary site contact for customer and third-party audits
  • Maintain the integrity of quality policies, procedures, records, and regulatory documentation
Drive Performance & Continuous Improvement
  • Define, monitor, and report key quality KPIs, including defects, Cost of Poor Quality (COPQ), customer complaints, and audit findings
  • Lead root cause analysis and corrective and preventive action (CAPA) efforts
  • Drive Lean Six Sigma and continuous improvement initiatives
  • Use SPC, statistical analysis, and data-driven problem-solving to identify trends, reduce risk, and improve performance
Champion Customer Quality
  • Serve as the primary quality liaison for customers, including issue resolution and site visits
  • Ensure timely and effective responses to customer complaints and returns
  • Partner across departments to troubleshoot issues and improve product and process performance
  • Build strong relationships with internal and external stakeholders while maintaining a customer-focused approach
Lead Audit & Governance Programs
  • Lead internal audit programs across North American sites
  • Ensure effective documentation, reporting, corrective action, and follow-up of audit findings
  • Support customer, third-party, and regulatory audit readiness
  • Promote consistent quality practices and best-practice sharing across the organization
Strengthen Product & Process Quality
  • Ensure raw materials and finished goods meet specifications and applicable compliance requirements
  • Provide oversight of laboratory operations and testing methods, as applicable
  • Support product compliance initiatives related to REACH, RoHS, industry-specific requirements, and other regulatory standards
  • Partner with Operations and other functions to improve manufacturing performance and reduce quality risk
Build Quality Capability Across the Organization
  • Facilitate quality awareness and education throughout the site and broader North American organization
  • Provide training in Quality Assurance, problem-solving, auditing, and Quality Systems
  • Promote best-practice sharing in quality systems, continuous improvement, metrology, and statistical applications


What We're Looking For
  • Bachelor's degree in Engineering, Quality, Business, or a related field desired
  • 5-10 years of quality leadership experience within a manufacturing environment
  • 2+ years of supervisory or people leadership experience
  • Strong knowledge of Quality Management Systems, SPC, root cause analysis, and CAPA methodologies
  • Experience with ISO and regulatory compliance frameworks
  • Strong understanding of product compliance requirements and the ability to assess compliance, conduct reviews, and provide organizational guidance
  • Experience with Microsoft Office, MRP systems, and Minitab
  • Excellent verbal and written communication skills
  • Demonstrated ability to manage multiple complex priorities
  • Strong influencing skills with the ability to work effectively across functions, locations, and organizational levels


Preferred Qualifications
  • Lean Six Sigma Black Belt
  • American Society for Quality certifications such as CQA, CQE, or CQM
  • Experience with ISO 9001, ISO 13485, ISO 17025, AS9100, or RC 14001
  • Product compliance knowledge related to REACH, RoHS, Clean Water Act requirements, or industry-specific regulations


Travel
  • Approximately 10-25% travel
  • Travel may include other Americas facilities, customer locations, and suppliers
  • Some international travel may be required


Why Join Us?
  • Lead the Quality function at a key manufacturing operation
  • Develop and influence a dedicated Quality team
  • Shape site-level quality strategy while contributing to broader Americas initiatives
  • Drive meaningful improvements in customer satisfaction, process capability, and operational performance
  • Lead quality transformation through Lean Six Sigma and data-driven problem-solving
  • Collaborate across Operations, Engineering, Commercial, and regional Quality teams
  • Competitive compensation and comprehensive benefits package


If you are a quality leader who enjoys developing teams, solving complex manufacturing challenges, strengthening systems, and driving measurable business improvement, we encourage you to apply today.

The salary range for this position is $90,000.00 - $130,000.00 USD Annual. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

About Eastman Chemical Company

Eastman Chemical Company (Eastman) is a global specialty chemicals company that produces a range of advanced materials, chemicals and fibers that are found in products people use every day. Eastman has over 40 manufacturing sites in 16 countries and equity interests in joint ventures that supply chemicals, plastics, and fibers products to customers throughout the world. Eastman has a portfolio of specialty businesses that hold positions and provide products that enhance performance in a variety of end markets such as transportation, building and construction, and consumables. Eastman management believes that the Company's end-market diversity is a source of strength, as these markets are benefiting from longer-term global trends such as energy efficiency, a rising middle class in emerging economies, and increased health and wellness. On July 2, 2012, the Company completed its acquisition of Solutia Inc. (Solutia).

Eastman Chemical Company Careers

Join the vibrant team at Eastman Chemical Company, a global leader in the chemical industry known for its commitment to innovation, sustainability, and safety. At Eastman, we offer a plethora of job opportunities that pave the way for professional growth and personal achievement. We are proud to be a company where diversity and leadership go hand in hand, fostering a culture that values every team member's contribution.

Work You’ll Do

At Eastman Chemical Company, your work will directly contribute to groundbreaking solutions that influence markets and improve lives. Whether you're involved in research, marketing, production, or management, you are positioned to lead and innovate in every project you handle. Our team is composed of over 14,000 dedicated professionals who bring their diverse skills to the table, working collaboratively to drive success and leadership in the chemical industry.

Innovative Career Paths

Explore the multitude of career paths available at Eastman, from internships that offer real-world experience to full-time positions that challenge and expand your capabilities. Our hiring process is designed to identify and nurture talent, ensuring that the right skills are matched with the right opportunities. We believe in nurturing your career through continuous learning and development, supported by our robust training programs in areas like leadership, diversity, and technical skills.

Be Part of a Great Team

Joining Eastman means becoming part of a culture that prizes innovation and teamwork. You will work alongside industry experts and leaders who are eager to share knowledge and insights. Our team’s collaborative efforts are the driving force behind our award-winning workplace, recognized globally for its excellence in safety, sustainability, and employee satisfaction.

Benefits and Growth

Eastman Chemical Company is committed to the growth of its employees. We offer competitive benefits designed to support your life, both at work and at home. From health and wellness programs to financial and retirement planning, we ensure you have the resources you need to succeed in every aspect of your life. Our commitment to professional development means you’re always learning, always growing.

Internship Opportunities

Kickstart your career with an Eastman internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark. Interns at Eastman gain critical skills, work on meaningful projects, and network with professionals across the company, providing a strong foundation for future employment opportunities.

Join Our Team

Ready to advance your career at Eastman Chemical Company? Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

Keep up to date with the latest at Eastman by following our careers blog. Gain insights from insider perspectives, and stay ahead with tips that you can apply directly to your next interview or resume update. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and discover the exciting and rewarding opportunities that await at Eastman Chemical Company.

Explore Eastman Chemical Company Careers

Whether you’re seeking to enhance your skills, lead with innovation, or grow within a diverse team, Eastman Chemical Company offers a career path filled with opportunities. Join us in making a difference in the chemical industry and beyond.
Learn more about Eastman Chemical Company
Size
14,000 employees
Market Cap
$9.8 billion
Industry
Net Income
$478 million
Founded
1920
5 Year Trend
+3.1%
Revenue
$8.4 billion
NASDAQ

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